Grate place to work, very supportive and caring team players.
Ambulatory Surgical Center Assistant (Former Employee) – Lorain County, OH 44053 – July 20, 2018
would punch in and greet staff, and ask if i can help with anything. I learned that as a team things go smoothly. And compassion goes along ways. Management do their job well and if it means cutting back on certain staff to be a better company or establishment then it must be done. The work place culture is great, people seem happy most of the time and genuine.Everyone would help each other and treat all patient with dignity and compassion,and listening to their needs as well. hardest part of the job,to not be able to do more out of my job scope. The most enjoyable part of my job was to hear my peers or supervisors complement my work, and having weekends off and receive well worth pay raises.
Celebrations of all staffs birthday monthly and Raffles for cause.NR week, Doctors week, Support staff week.
Great place to work, a few cons but otherwise great
Patient Care Nursing Assistant (Former Employee) – Cleveland, OH – July 16, 2018
working at the clinic was rewarding and i loved interacting with patients, my coworkers were professional and fun to work with the exception of a few. the management was sub par and could use a lot of work but luckily the staff was very professional and didnt need any real management to help them do there jobs
Great coworkers, benefits and room to grow
Management, tend to get overworked and understaffed
RN, Psychiatric Inpatient (Former Employee) – Garfield Heights, OH – July 13, 2018
Review patient status and medication distribution. Interaction with doctors to view patient condition. Educate family to better understand patient diagnosis and ways to help patient improve their health and possible environment changes.
Benefits and Authorization Specialist (Current Employee) – Weston, FL – July 13, 2018
Interesting and Educational job that allows the employees growth, The management team is hopeful and informative. They are always available to help when in need. I would recommend Cleveland to anyone that enjoys working in a place of excellence and growth.
The Cleveland Clinic is a good place to work, the training and opportunities are there for the taking if you work hard, and the management help you if you need it. I gained a lot of experience across all departments within the hospital as an EEG Trainee and no two days were the same. The team is diverse and is made up of some great people, I only left because the hours I was eventually given didn't fit with my lifestyle at the time and I lived too far away.
Working with patients and assisting them during the day is highly rewarding. Although my work was rewarding, it often times felt as if I was not being heard by my managers about career advancement. Although I had completed a higher level of education, I was not given the resources to pursue a different career option within the company.
I was responsible to keep our AR down and our productivity upward. I was responsible to hire, train, terminate and payroll for all of our caregivers. I mentored and nurtured the caregivers to advance in their goals and careers. Created a team work environment with our team.
Team work environment, challenging work, advancement, success in accomplishing my goals and assisting the caregivers to accomplish their goals
Long hours to complete all tasks, alot of management changes
Direct management of this department is often disorganized and not personable. Employee morale in this department is extremely low. Employees are not often recognized for their successes, but when a mistake is made it is definitely brought to their attention, and not always tactfully. The workplace culture among coworkers within shifts is positive, but the overarching management issues keep this from being the great place to work that you would expect it to be. Great employees are not recognized, while the fact that there are employees that are doing the bare minimum,or less, is not acknowledged.
Customer Service Representative(Temp.) (Former Employee) – Independence, OH – July 10, 2018
Cleveland Clinic was not the best place to work. Management was bad and supervisors were even worse. It was very hard to move up career wise and they did not like for you to want to transfer to a different department. They made it extremely hard to have an outside life or even enjoy being apart of the company
Patient Service Representative (Current Employee) – Solon, OH – July 7, 2018
The culture of CCF (Solon, OH call center) is full of favoritism, childish rules, and team full of snitches. Management is poor, expectations are through the roof! They have so many hidden agendas, it's no wonder the turn over rate is high. It's a clown show!
The hardest part of the job is remaining calm when patients are out of hand, when it's not the fault of the worker. Having to explain your course of action to management, when clearly all calls are recorded for "quality and assurance". If you want to be robot for 8 hours a day, needing permission to go the restroom or be penalized, then that's the place for you. If you want fair work at fair pay, then use CCF as a stepping stone or transfer out, if you can. Definitely not a place to retire from - The call center at least..
Before I go, don't expect a real raise. My last annual raise was $0.21. I didn't notice that a bit, who would when you're being robbed in high taxes and health plan fees.