Able to work with top healthcare leaders (administrators and physicians) to establish new technology and business strategies that empower caregivers to deliver superior healthcare and control expenses.
Manager (Former Employee) – Cleveland, OH – April 4, 2018
My typical day including but was not limited to going to each of the Financial Counselors in there work areas to see how things were going I did that twice a week. I would check for patients scheduled to be seen whos insurances were not going to pay for services. I reviewed all non-payment sheets and authorized deposits for services.
research techs are always exploring new techniques
Lead Research Technologist (Former Employee) – Cleveland, OH – April 4, 2018
Opportunity in research to find better ways to do things. Departmental lectures keep you abreast of the field. Experiments can easily extend past an 8 hour day or a 5 day week. Publish-or-Perish environment in research means your project must produce results for renewed funding.
Fun place to work, good benefits, exceptional healthcare. Rated top 5 in most healthcare categories. Great medical/surgical experience. Some places you have to pay for parking. 403b 50cent on the dollar up to 6%.
403b 50cent on the dollar up to 6%. Great medical/dental/vision benefits
Some places pay for parking, average pay compared to hospital systems in the area
Management that was involved and hands on when needed, and hands off when appropriate. Expectations were realistic however patient load was pretty heavy. Charting system and paging system were extremely helpful, easy to use and functional.
assistant/phlebotomist (Former Employee) – Fort Lauderdale, FL – April 2, 2018
Cleveland are not meeting the salary mark for basis life survival needs! A typical day at Cleveland Clinic is pleasant with the patient and some of the staff. Management in the Lab are great but, sometimes don't play fair when it comes to advisement and scheduling! Salary plays a major factor with Cleveland Clinic because lots of the staff give a hundred and ten percent of their self but are not compensated the proper way for the amount of effort and work that are requested. Furthermore, I didn't feel a safe zone for me to complain to the lab staff on how I was being harass by my coworker, which was my major factor for leaving,
Positive environment, when need help and questions, others always willing to help in any situation. Management was wonderful in many ways. Loved on Wednesday mornings for staff meetings and all gathering discussing how the beginning of the week is began. Employees always made each other laugh when down.
Patient Service Representative (Current Employee) – Avon, OH – March 29, 2018
When I first started out as a PSR here, things were not so terrible. Now we have a PAC and work leader that sit in the office and do nothing to help us at peak hours. They socialize and ignore you when you have a complaint about another worker. If you get stuck in a department with slackers, prepare to do the work of two employees. The administration will lie to you about the job description and hours that you will work, just so you will take the job. Now we are required to force patients to use the Kiosk to check in. They are rarely working correctly and patients do not want to use them. They just recently downgraded our job to a PSS (Patient service specialist) to encompass the "customer service" part of the job. Just "smile" and pretend you love your job and you are golden. The number of procedures and policies that you are required to remember are staggering. We get calls all day by the call center that get paid more than us to do the same job. They changed the policy so now you are stuck in your terrible job for 2 years instead of 1 to be able to post out. Even if you were hired under the old policy. There are no opportunities for advancement at REJ. So basically, if you are not a nurse or doctor then don't care about salary as we were told by the clerical manager. We should be there for patient satisfaction ONLY. Sounds ridiculous, doesn't it? Pushing reschedules out 5 months is RIDICULOUS! They let the providers put in last minute vacation time which pushes out patients' appointments for months. The Cleveland Clinic is NOT world-class care at all! Themore... only thing positive is the decent health care coverage. But that seems to be going up all the time too!less
Decent healthcare coverage
Low Salary, Working the Kiosk, No room for advancement
You can honestly get as many hours as you want. Its a simple job and they give you the tools to do your job effectively. Just show up on time, stay on task, and keep looking for opportunities for growth.
Post Doctoral Fellow (Current Employee) – Cleveland, OH – March 24, 2018
Amazing place to work! Cleveland Clinic is a great place to work. A typical day on my job is a busy and at times productive. They provide great opportunities for advancement in your career and supporting you to go back to school, I enjoy being a caregiver at the clinic.
It was a great place to work with a great supervisor. They are understanding and compassionate. They treat their employees with respect. They laid me off as they out-sourced the position to a billing company.
Great Co-workers, supervisor fair and professsional