Recommended if you enjoy sitting at a desk doing nothing
Collector (Current Employee) – St. Charles, MO – June 8, 2018
If you enjoy getting paid to sit at a desk unable to do anything other than stare at a blank screen, then this is the job for you. On the off-chance you actually get someone on the phone, or even an answering machine, then power to you.
The day starts with being on the automatic dialer and waiting... and waiting some more. No paper, no electronics, no touching the web browser aside from pages essential to your job. Some elements do not work when you need them to as well.
If every other place has turned you down, try here! Some pros include the vague dress code no one follows, paid time off, and the option for overtime (depending on where you're placed.)
Management is competent. However, if there is something you do not understand, it will be explained in the same way every time. Management neglects to discuss if a basic rule was changed into a 'if you do this you will be terminated' if you had a day off. Managers do not have a consensus on compliance and rules. The answer they give will change depending on time of day and who you ask.
Competition is luck based. Some days you get those who pay, other days it's your coworker next to you that does. If your goal is to succeed and advance in your job, good luck. It's possible, but not without the hard days of reminding yourself that having a job is important and that you should come back after your lunch break.