Work wellbeing score is 68 out of 100
3.1 out of 5 stars.
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CNG Holdings Employee Reviews

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United States1,312 reviews

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3.0Work-Life Balance

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Not a great place to work.

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Not a fun place to work. The pay was low and there was little to no hands on training when I started. Have to make 150 calls a day to try and sell loans to people.
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Unrealistic expectations, poor management that goes all the way up

Not enough pay, pto is used for everything accept bereavement. If you have kids, look elsewhere they are not flexible with parents. No incentives for working hard




Pay, management, favoritism
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CNG Holdings insights

Based on 517 survey responses
What people like
  • Clear sense of purpose
  • Ability to learn new things
  • Ability to meet personal goals
Areas for improvement
  • Sense of belonging


Great place to learn loan products and services. Stress free environment with helpful teams of people who enjoy helping each other within different locations. I would recommend having open availability to succeed in work life balance.
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Stressful when it shouldn't be and management was awful

What is the best part of working at the company?The customers were great to work with. What is the most stressful part about working at the company?Dealing with the manager and changing the rules every week. It wasnt worth the headache What is the work environment and culture like at the company?The manager in store 4106 should not he a manager. His attitude and temper is not what a successful manager is What is a typical day like for you at the company?I quit so I don't deal with it
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Very Customer Focused

As a customer service representative, I was responsible for helping customers in person and on the phone. The job was not laborious, and paid a decent wage.


Decent wage, insurance and retirement even if PT


Working alone in an environment susceptible to robberies
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I couldn’t wait to find another job and leave that company.

What is the best part of working at the company?Too much micro managing and the turn over rate it extremely high. No one likes the job because of pay.What is the most stressful part about working at the company?Have to work at different locations.What is the work environment and culture like at the company?Stressful boss and meetings 2 times dailyWhat is a typical day like for you at the company?Processing loans and making 125 calls per day.
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Job was not rewarding, and the management gave no support.

The job gave me nothing, asked for everything from me, no support was given from management. And nothing I did was good enough for them. As a top earner.




The whole job
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Run and don’t look back

I was hired for one location, and even relocated. Then was told at orientation that my office was in a different location with a horrible commute. Micromanagement was ridiculous. I was treated with more respect when I was a 16 year old fast food worker.
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A great place to start. Environment is what you make it. Coworkers are great and the communication is good and that’s a big thing for me so all in all great place.
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Productive professional place to work with daily opportunities for challenges learning and growth

What is the best part of working at the company?Great communication, training and encouraged teamwork and personal growth What is the most stressful part about working at the company?Had some difficult customers but could easily overcome difficulties What is the work environment and culture like at the company?Professional, positive and goal oriented What is a typical day like for you at the company?Greet and wait on customers. Answer incoming calls Schedule appointments. Make reminder and collection calls. Balance drawer, store and prepare bank deposit. Process all closing procedures
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Great management

Payday loan business is what it is, but the management, in my region at least, was very good. This made the job experience positive and engaging. Job security is a question, regulatory measures are coming down all around the country.
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Horrible District Management

Management did not care for employess what so ever all they cared for was meeting quotas for their individual stores. Poor pay for the amount of stress that comes with the job
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Pay & Experience

The DD0 was completely unprofessional lied about everything. Down to pay, hours, & traveling. Easy job if you’re good with software but requires a lot
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Can be fast paces

Company believes in recondition and your district manager is key to having a good work life balance and feeling seen.
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Nice workplace

For the most part the position was laid back. Training lasted 2 weeks and then they allow you to have a home store and also be a floater. Paid holidays, hours are decent.
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Just Alright

The CSR position is an alright position. The management gossiped a lot instead of correcting mistakes or speaking to you in a professional manner. If things like that don't bother you it's alright, but if you like to improve your work performance it can be tough to deal with.
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Overall Good Place To Work

It was a very small store with only two employees. The manager and myself. She was very caring and supportive manager. It was pretty slow except for Fridays and Saturdays. Closed Sunday. Hours 9a-6p Saturday 9a-2p. Very low wage.
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fun place to woprk

Great place to work. My manager was very supportive. I was always treated fairly. I would recommend this company to anyone who wants to start a career in the financial world
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Entry job

Fun job learning a lot getting to know customers a sun their needs have been very rewarding. Building trust has helped and the store has improved a lot
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Great job with even better management.

Excellent management, great pay & benefits. No complaints, if you have personal issues and need some help, CNG will be right beside you! These people work hard to ensure employees are happy, they will work with you on almost anything! This is a great environment for almost anybody!! They promote within (quickly if there are spots open) and acknowledge all work. You are truly appreciated here!


Paid mileage for travel, Flexible hours, Great management team, great benefits as well.


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The training for the first two weeks is a lot of work: a ton of information is provided everyday. The people within the company are Amazing at least at my location.
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Overall rating

Based on 1,327 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Compensation/Benefits
2.7 out of 5 stars for Job Security/Advancement
2.9 out of 5 stars for Management
2.9 out of 5 stars for Culture

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