This was a job that required me to work under stress daily.
Program Assistant (Former Employee) – Punta Gorda, FL – March 17, 2018
Because of the clientele, each day at my job at Coastal was different. If clients were unstable, they might call over and over again during the day and be in a very agitated mood.
Having worked for an attorney, I was prepared to deal with people in stressful situations -- for example, divorces, real estate closings, personal injury suits.
I learned how to deal with a clients as well as supervisors who are in a constant state of change. The company requires a strict adherence to their policy and procedure, but those were very frequently revised and/or amended. There were, very often, new staff in the office who were learning their jobs.
The most enjoyable part of the job was seeing the improvement in clients' mental health due, at least in part, to the services they received from FACT.
The job requirements were frequently changing. It was never boring.
The pay was very low.