Supervisor (Former Employee) – Arvada, CO – October 11, 2018
I really enjoyed most everything about the job. My original manger and the one after that was great but the next one wasn’t my favorite. it is a great job because you get free ice cream and tips, but pay overall isn’t great
Cashier (Former Employee) – Mesa, AZ – October 11, 2018
You first start by clocking in, then you need to wash your hands. After that you normally practice scooping and measuring so you can better your skills. Next, you would check to make sure everything is full and clean. While doing this, customers may walk in so be prepared to help them out. That is a typical shift.
I learned better communication skills. I learned how to properly interact with customers and how to satisfy their needs.
The management was not very good. Scheduling was inconsistent. Did not get enough hours to be able to support myself.
The most enjoyable part of this job was interacting with customers.
A fast pace but a good environment with amazing co-workers
Server/Cashier/Cook (Former Employee) – Hickory, NC – October 9, 2018
I have learned at Cold Stone Creamery to work with stubborn coustomers and keep a fast pace, the management was very good and understanding, the hardest parts was the busy weekends but I learned how to keep up.
Shift Lead (Current Employee) – Idaho – October 8, 2018
If you are an opener you will be underpaid and overworked especially if you work at a location that’s understaffed like the one I work at. You will have no social life because you will have to work everyday because all your coworkers are in high school. Management is horrible and or never there. No room for advancement. Very few raises if any, no benefits and extremely hard to get any time off of work. Good for high school students I guess but other than that I would not recommend working here. also there is no such thing as sick days if you can’t find someone to cover you then you have to come in. This is a real downside of being an opener when all your coworkers are in high school no one can cover your shift if you need it.
Employee discount, great first job for HIGH SCHOOLERS
Bad management, underplayed, under appreciated, no benefits, working with only high schoolers
Was in charge of ice cream sales (Former Employee) – Monrovia, CA – October 7, 2018
I had a great time working at coldstone. There is a lot of business during the summer and great tips. I learned how to manage, and clean. Hardest part of the job was making sure the ice cream didn't melt.
Supervisor (Former Employee) – Cutler Bay, FL – October 6, 2018
make sure the shift runs smoothly, work plans for the day, job training hiring, shift manager,making sure the store is clean at all times, store runs, money drops, inventory, making sure that each and every staff member is following food safety.
Crew Member (Current Employee) – Sarasota, FL – October 6, 2018
If you are the type of person who enjoys working alone, then you can handle this job no problem. We home make the ice cream and the cakes. The manager is understanding. It's all around a great place to work for people just starting out in life.
Cashier/ Server (Former Employee) – West Palm Beach, FL – October 3, 2018
It was only fun because of the coworkers but the job was in my words, Terrible. The customers were rude over some ice cream and it got ridiculous. The boss didn't renew things and the place wasn't that good overall.
Supervisor (Former Employee) – Vallejo, CA – October 3, 2018
Although Coldstone creamery is a growing dessert establishment, it fails to fairly compensate its employees. Starbucks would be a good example of how a Cold Stone should be. Cold Stone is a hit or miss job. It is run by both franchisee and corporate. This makes every Cold Stone experience different.
short break, no discounts off of work, poor scheduling
Shift leader (Current Employee) – Utah – October 2, 2018
The job is a nice High School job, very flexible hours, fun environment, but the store owner was the absolute angriest man I have every met. I was able to work independently, but micromanagement was a huge issue.
Sales Associate (Former Employee) – Santa Rosa, CA – September 28, 2018
this is a good job for someone just starting out in the work force. Perfect for a high school or college student. Singing after getting a tip was a pain but a great marketing strategy by the management