Working here was your life. Hard work and good ethics could take you far.
They were very progressive with strong support staff and departments. They promoted from within when possible and compensated well with pay and benefits.
As a Catalog company it was very reactive to the market and grew fast. As it went to Retail the culture changed and became - more ... more competitive. Sadly Retail is volatile to market changes and they were ill prepared to react.
They went out of business in 2011, but the Web business was bought and is still available. - less