This company needs to apply efforts on building teams, working together within departments and with other departments. Managers need to get out on the floor and engage with staff. Start developing relationships. Employees are anxious to retire and won't have fond memories here. Stop hiding behind email communications. Start actually managing and investing in staff. Self-serving individuals do not serve well in leadership roles and there are plenty of them at CAP.
This company only looks good in profits, however, quite dysfunctional within the doors. Their leadership type programs and constantly
bombarding employees with surveys are NOT working when managers are not applying what they are learning when they get back to their offices.
Invest in an effective HR team.
Implement projects and new processes when ready and not prematurely. Technology is lacking. Reach out to employees as to what's working well and what's not.
Poor job culture and leaders