The typical day at work was to file papers, create packets, streamline reports on a day to day basis, scheduling students for appointments with the tutors, collecting feedback, etc...
As this is my first job, I learned a lot about customer service, maintaining patience when students are stressed. I also learned to create open and close signs, including holidays. I also learned how to be a little bit more organized with paperwork.
The management was amazing. My supervisor always helped me in the time of need and I learned how to work without her when she was sick. The co-workers were amazing people to work with, because we would work together to get the job done accurately.
The hardest part of the job was to maintain the patience when students did not like when the tutors are unavailable. The most enjoyable part of the job was to see my supervisor and I feel the warmth from the students when they made an accomplishment through the services.