COLUMBIA SOUTHERN UNIVERSITY Employee Reviews

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Summary
Admissions Counselor, Team Lead (Former Employee) –  Orange Beach, ALFebruary 5, 2018
Productive and fun workplace with benefits. I enjoyed my position here and met a lot of great people. It was a pleasure serving the prospects and students and getting to know my co workers. This was a family oriented company that I had the pleasure to work for.
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Great Place to work!
Professor/Adjunct Professor (Current Employee) –  AlabamaOctober 26, 2017
Everyone is extremely nice and friendly! My immediate Managers are great! The new Senior Leadership has numerous employees that focus on improving, but fail to realize those that deal with the Students on a day to day basis are the most important second only to the Students. I love helping Students succeed and improve their life with education. I wish this University was around years ago. The CEO and family are just outstanding people!
Pros
Friendly
Cons
helping Professors
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Improving Slowly
Financial Aid (Former Employee) –  Orange Beach, ALAugust 21, 2017
Stress level high. Limited advancement opportunity outside of leadership role. Progressive employee benefits. Company fun days and other 'CSU Culture' events. Beautiful campus.
Pros
Progressive benefits
Cons
High stress
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A Terrible Work Environment
Admissions Counselor (Former Employee) –  Orange Beach, ALAugust 8, 2017
Favoritism is rampant, and the leadership is a joke. People are conniving, secretive, phony and heartless, especially all levels of management. There are some really nice people, but not many.
Pros
pay is not bad
Cons
everything else
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Great place to work, lots of support
Professor (Current Employee) –  Orange Beach, ALJuly 20, 2017
I wouldn't teach at a school that did not have the student's best interest at heart. Period.

CSU is an excellent place for adults to learn, and as a Professor, I do see real learning! Most professors are in the field, so they know what is required of graduates - we've all been there, and many of us still are.
Pros
Work via the internet
Cons
No cons i can think of.
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Good Place to Start
Outreach (Former Employee) –  Orange Beach, ALJune 21, 2017
Great Entry level positions for young professionals to start their career. Benefits are great and always room to go lateral or promote up. Growing rapidly so there is stability.
Pros
Relaxed atmosphere; rapid growth
Cons
Mandatory sessions on personal growth and leadership
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Great place to work with family-like culture.
Continuing Education Coordinator (Current Employee) –  Orange Beach, ALJune 19, 2017
CSU is a great place to work and gain experience in the higher education industry. The workplace culture is one that is based on family values and hard work.
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Hated It
Specialist (Former Employee) –  Orange Beach, ALJune 4, 2017
A FOR PROFIT UNIVERSITY. With constant meetings on product knowledge, more emphasis was placed on "the exceptional customer service model" than on student learning. Employees are expected to assist in fields outside of their knowledge with very little to no training by management.

Upper management is rarely seen. Middle management, when they were actually at work, provided lots of lip service but rarely followed through with concerns or issues. Most often they seemed happy to avoid having to do anything other than the status quo. Middle management also wanted to give an appearance of a team environment, but were quick to turn on employees if the employees position differed from the managers.

Overall, probability the worse place I have ever worked. I finally could no longer sell my morals for a paycheck and resigned.
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Wonderful organization to work for!
College Recruiter/Travel Representative (Former Employee) –  Nashville, TNMay 30, 2017
I had the opportunity to work for this school as a college recruiter. I loved every moment of working with my team to help others reach their educational goals.
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Difficult
COLLECTIONS REPRESENTATIVE (Former Employee) –  Orange Beach, ALMay 19, 2017
I believe that the owners of Columbia Southern University have an amazing vision and plan to help others succeed. However, they have managers in place that do not have the same values that they have and either falsify information to have employees fired or employees quit due to the unsatisfactory treatment from the managers and supervisors.
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Fun Place to Work
Admissions Counselor (Current Employee) –  Orange Beach, ALMay 13, 2017
The culture is one of family. Most everyone is friendly and accepting. Positions are promoted from within; however, it's extremely difficult to move to upper-management from within. Most of the time decisions are made regarding work processes without input from those who actually work in the positions the decisions affect.
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fun work place
Shipping & Receiving Clerk (Former Employee) –  Orange Beach, ALJanuary 2, 2017
the same routine everyday. the bosses are excellent and the benefits you receive are outstanding from the presidents to all the workers its a great work environment
Pros
off days
Cons
short lunches
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Good School
PhD student (Current Employee) –  Orange Beach, ALDecember 28, 2016
Typical online school that offers a nice schedule and ability for the working individual to return to school. I would recommend this school
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Fortunate to positively impact emlpoyees overall health
Health & Wellness Coordinator (Former Employee) –  21982 University Lane, Orange Beach, AL 36535November 16, 2016
• Developed individualized health plans for 100+ employees, based on body metrics, in order to enhance their overall wellness, and consistently communicated with employees to provide accountability and direction through their wellness journey.
• Facilitated monthly health education workshops to educate the entire workforce (1000+ employees) on variety of health related issues.
• Led wellness challenges and initiatives for the university that positively impacted employees overall health.
Pros
Daily interaction from compliant employees lloking to make healthier decisions.
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Great team based organization
Military Outreach Representative (Former Employee) –  Orange Beach, ALOctober 24, 2016
Organization was education based in approach to setting goals and meeting set goals through team oriented approaches. This was my first job and the level of opportunity to improve and succeed has been unmet anywhere else I have worked to date.
Pros
Great encouragement and counseling
Cons
Too many changes without benchmarked goals.
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Fast paced, kissbutt, politcs,
Admissions/ Student Services/ AA (Current Employee) –  Orange Beach, ALSeptember 17, 2016
Most enjoyable part is getting to know so many people. I have learned not question authority, keep your opinion to yourself, the older generation is starting to be replaced with the younger generation. You will only move up if you are young and cute. Also, supposedly you can apply for other departments but if the leadership team decides it is not the best interest it will not happen. Although they will allow you to interview and waste company money.

Also, it is supposedly a family Christian environment, however. people who are having affairs at work and breaking up marriages get promoted. If you are a member of their church cliché you will have a job and title made just for you.

If your grandmother works in the HR department, you get all kinds of perks, excuses, promotions. Never written up.

Benefits, raises, and perks are starting to become more expensive, perks, raises, and parties and special events becoming cheesier. The owners are starting to let others take over that do not know what they are doing besides looking cute, wasting time, and not using company resources.

People are getting leadership positions over one employee, while others are leading several. Job titles constantly changing to benefit people in the leadership positions.

Slang is used by the management team like Anywho and emojis, however, it is suppose to be a professional environment. You will see leadership on their cell phones constantly watching games, playing games, facebook, etc. Even in meetings they are doing this.

If you are an outsider coming to work here, more than likely you
  more... will make as much as someone who has been here for five years. They do not take into consideration of paying new people the same or more than people who have been committed to them for years.  less
Pros
vacation time, off on holidays
Cons
No breaks, horrible insurance prices, some management
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A Culture of Taking Advantage
Student Affairs (Former Employee) –  Orange Beach, ALSeptember 7, 2016
Columbia Southern University is a for-profit university. That, in itself, is a significant area to focus on. While the mission and vision are to provide education and opportunities to those who might otherwise not have them, the ultimate goal/aim is to increase enrollments, whatever the cost. There are no admissions standards and limited review of student progress beyond whether the student "persistently enrolls." Keywords like retention and persistence are based solely on numbers, ignoring all qualitative meaning: are students "persisting" because they're getting a financial aid check and get 100s on every assignment regardless of effort/merit? That question was rarely asked, despite lower-level staff reporting entire course grade books that consist of nothing but 100s on every student assignment. Should the retained students actually be retained? While opportunities are important, not everyone is suited for an academic environment. Often, the best service to a student is to lead them in a different direction, one that would cause the student to withdraw from the university. While that sounds negative, it is absolutely the best interest of the student. But again, a profit-fueled company will not turn a student away, regardless of the need. Those two questions only scratch the surface of the disconnect between the company's mission and its actual business practices.

The company is owned by a family, and the company touts its family atmosphere. This is often true, primarily because nepotism runs high in the company. Husbands and wives, brothers and sisters, fathers and sons,
  more... etc. often work together and influence the work environment. CSU is very much focused on "who you know" rather than "what you know." Promotions are often given based on popularity or family ties rather than based on the best person for the job. There are many "fun days" throughout the year that, while perhaps good-intentioned, often seem to be a punishment: who wants to go to work, but not work? Those who choose not to attend the events must use personal time. An example event was a tailgate kickoff: a two-hour picnic in the middle of the day in August in South Alabama. After the picnic, everyone had to return to work for the rest of the day.

While I do believe the founder had and the current CEO (the founder's son) has good intentions, the distance between intentions and actual practice is vast. Those advising the CEO present often skewed data or misrepresented numbers.

My advice to anyone considering a position at this university is to ask yourself if you are comfortable providing a product that is not the product advertised. If not, this is not the company for you.
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Adjunct Faculty is underpaid and overworked
Adjunct Professor - College of Business (Current Employee) –  Orange Beach, ALAugust 15, 2016
Co-workers and Lead positions are helpful and very respectful. Part time faculty are required to attend several meetings a month, online conferences and are not paid for doing so. They do not get benefits, sick days or even holiday pay or vacation. They get paid to grading exam papers and discussion boards within 3 days no matter how many students in the class. no compensation for answering student questions, finding violations of academic integrity, correspondence with students, required video productions for each class or participation in meetings.
They give a great deal of praise, but do not walk their talk.
Pros
Most staff are pleasent to work with, if they stay employed.
Cons
Low Pay, many relatives employed, very non-inclusive environment.
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Never a dull moment
Customer Service Representative (Current Employee) –  Orange Beach, ALJuly 16, 2016
Constantly changing environment, co-workers make it a fun place to work. The hardest part of the job is also the best-constantly learning different things and working at a fast pace. There are never two days that are the same.
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Unprofessional Workplace
Mid-Level Management (Former Employee) –  Orange Beach, ALJune 27, 2016
If you are looking for a professional environment where you will receive recognition for your hard work, this is not the place for you. It is all about who you know, where you attend church, and how well you know top management.
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Overall rating

3.3
Based on 48 reviews
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Ratings by category

3.3Work/Life Balance
3.2Compensation/Benefits
2.7Job Security/Advancement
2.7Management
3.0Culture

Ratings from women

InHerSight Score
2.6

3.0Personal Development

2.6Career Opportunities

2.2Family Support

Women rate the female-friendliness of their workplaces on InHerSight

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