Work wellbeing score is 69 out of 100
3.6 out of 5 stars.
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Comcast Employee Reviews

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United States18,527 reviews

Ratings by category

3.5Work-Life Balance
3.9Pay & Benefits
3.2Job Security & Advancement
3.2Management
3.5Culture

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Found 18,527 reviews matching the searchSee all 18,719 reviews
cableinternetsaleservicemetriccustombenefitcustomer

Lots of work life balance

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Spend too much money on equipment and not enough on people. The environment is the easiest to work in but the staff is sometimes under skilled. If remote HR is almost invisible.
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Good place to work

Been a technician for 10 years plus. Not a bad place to work. Benefits top of the line 401k, health, discount on cable package. Money is good once you focus on hitting your metrics.
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Comcast insights

Based on 5,641 survey responses
What people like
  • Inclusive work environment
  • Ability to meet personal goals
  • Ability to learn new things

Great benefits

Great benefits, discounts on cable. The company its self can be very political which is typical for a company this size. Some departments are better than others.
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Heavily discounted services if you lived in foototprint.

Benefits were decent. Free universal tickets. Discounted services if in footprint.Other than that leadership sucks. The employees are lazy. People come from other telecoms and don’t know a thing
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It’s ok

Like any other job there’s pros and cons but working there was a good experience. Met a lot of great ppl along the way but work demands has its flaws.
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Not good

Awful place. Comcast is a terrible company, awful values, they train you to disrespect the customer. It’s only for sales, only sales matter. All pressure is to make sale
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Commission

When the company offered commission, it was a great place to work for because it gave me incentive to want to try harder. When they took the commission away, but expected more from us, it demonstrated the companies lack of caring for the employees and more about their pocket.

Pros

Work from home

Cons

No upward mobility, no salary increases, no career development.
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Good place to work

Decent place to work and move up in your career. Competitive salary good benefits. Has its challenges but most places do. I appreciate the time off and balance.
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Positive, Professional Culture

The culture of “working together to win together” is authentic in the West Division. Comcast hires smart, motivated team members with drive and a competitive spirit. It is a motivating culture. The work pace and workload is high, but the opportunity to learn and advance is there. I am now retired after 10 years there. I worked hard but felt my contribution was valued.
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Was a great job to start and again benefits are wonderful, but constant change and rules of grading makes the job not worth the money

What is the best part of working at the company?The benefits are awesome. Good people there but that’s about it. What is the most stressful part about working at the company?Constant change, call volume, computer monitoring and grading. Wants you to sound like a robot. Taking away personal level. What is the work environment and culture like at the company?Environment is stressful culture is awesome What is a typical day like for you at the company?Handling 20-30 calls a day, typically trying to calm a customer down who is mad at the company
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Great job

Super friendly staff with a great support system. Flexible work environment and easy work load. Cons have to meet qualifications. Pros supportive team
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Overall ok

It was too repetitive after 5 years for me. I made decent money and enjoyed being able to work fro. Home. Once they brought in new manager I felt that I was not cared about and was just a number. Decent benefits.
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Great job

Was easy, co workers easy to get along with as well as most managers. There are, of course, exceptions but that is pretty much anywhere you go nowadays.
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Back to back calls

Forced to sell when hired to review billing, non stop calls, management doesn't support you and will comp a customer account when they escalated but being told to never comp.
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Aggravating

The company would be better if they cared more about their employees. They care more about making money than they do their employees. employees constantly tell them what the customers want and need, but they refuse to listen. if you are sick and have to go to the doctor, you better have the time to be off because they do not take doctors excuses no matter what.

Pros

Great hours, Sundays off, and paid holidays

Cons

No sick days
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Like any ordinary job

Its a ok job. It's like any sales job. High Quota and micro manage. The commission is capped . You will make a certain amount even when working hard.
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Knowledge and effort not rewarded

Excellence is not rewarded anymore than mediocrity. No opportunity for advancement. The kind of job you show up to but care very little about. If you have a very good work ethic and want more out of a job, this is not the place to be.
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Easy to advance with excellent benefits and decent pay.

What is the best part of working at the company?Excellent benefits. Diversity and inclusion What is the most stressful part about working at the company?The repetitive calls or transactions. What is the work environment and culture like at the company?Open door policy. And upper management always encourages us to promote. What is a typical day like for you at the company?Busy! We service millions of customers faily.
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Great benefits

The company offers many wonderful benefits and generous paid time off however, the pay could better. They are very big on diversity, equity and inclusion
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Challenging

In all honesty Comcast has a typical Corporate environment. You have to hit your number to validate your existence. The problem is that the pie is shrinking. 90% of the potential sales opportunities are either out of segment, or locked under a commissionable agreement with an outside partner. That leaves 90% of sales team to fight over the remaining 10%. Think “lord of the flies” and you get the picture.
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Room for Growth and Good Leadership

Thriving at Comcast! Dynamic work environment, collaborative team spirit, and endless opportunities for growth. Grateful for the supportive culture! Would Rec
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Overall rating

Based on 18,719 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Compensation/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.5 out of 5 stars for Culture

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