Comcast Employee Reviews

3.7
Overall rating
Based on 11,492 reviews
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4.0
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competitive great company
Customer Account Executive (Former Employee) –  Concord, CAJuly 15, 2018
the hardest part of the job offering various services which change constantly and customer are not happy and my job to make them happy and make sales.
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5.0
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Great company to work for.
ASSISTANT STORE MANAGER (Former Employee) –  Lakewood, COJuly 14, 2018
Comcast is a large corporation with a small company feel. With competitive pay and great benefits it's hard to beat. There is also a great variety of things to do with and for the company.
Pros
many advancement oppertunities
Cons
Many strict policies that don't leave any room for gray area.
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5.0
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Decent Step in a career
Telecom 3rd grade tech (Former Employee) –  Arlington, VAJuly 14, 2018
Employees are cared for
Build relationship w/dispatch
Ensure that you are working at a safe pace and environment
Customers are priority
Metrics Matter
Pros
Benefits..., etc, pay
Cons
Metrics, however if you are taught properly how to troubleshoot work you are fine.
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3.0
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routine work
Tier 2 Technical Support (Former Employee) –  Buena Vista, GAJuly 14, 2018
Most work days were routine based with some spice depending on the clientele. Was a easy to learn environment with tons of archives about products and troubleshooting methods.
Pros
extremely easy goping job
Cons
Irate customers
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4.0
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Excellent Company with Excellent Hi tech leading edge Products
Direct Sales rep GBR (Current Employee) –  Lawrence, MAJuly 14, 2018
This is an Excellent Company with Excellent Hi tech leading edge Products Comcast rewards the salespeople That work the hardest and are the most successful with a minimum of supervision and awesome training on the hi tech products & home security products too.
Pros
Excellent bonuses and benefits
Cons
High pressure for the Sales staff
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4.0
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Great job, low pay
Communications Technician (Former Employee) –  Everett, WAJuly 14, 2018
I loved working for Comcast. However, I didn't make any more as I did as a basic laborer in construction despite all the diverse skill sets required. Similar position for competing companies start higher and advance faster.
Pros
Work environment and independence.
Cons
pay
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2.0
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production
Field Service Technician (Current Employee) –  Hillside, NJJuly 14, 2018
you have to meet clients and take service calls to make the money . i really didn’t like the fact that if we don’t produce for them then we will make no money. how does a company that makes billions think that this a fair method of payment.
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5.0
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Comcast really does care.
Communications Technician (Current Employee) –  Houston, TXJuly 14, 2018
Comcast really takes care of their employees. As a technician they pay for all the uniforms, boots, and tools necessary to complete my job. The advancement is a numbers game based on straight forward criteria. they have great benefits and discounts. They also have raffles for large meetings and conferences. They provide a picnic/party while on the clock at least 2 times a year and also provide multiple paid parties for the employees off the job.
Pros
Great benefits, great culture, ability to advance.
Cons
pay as a technician, pay for advancement, numbers needed to advance.
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4.0
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Recruiter
Recruiter (Current Employee) –  ColoradoJuly 13, 2018
Comcast is a great company and I have seen it work out for a number of people in many groups. I don't have anything negative to say about the company.
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4.0
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Great work environment
QUALITY ASSURANCE ENGINEER III (Current Employee) –  Atlanta, GAJuly 13, 2018
Some days can be intense with work and meetings and other days can be half the intensity. The most enjoyable part of the job is the people I work with. My co workers definitely make hard days easier.
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4.0
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very productive
Customer Service Associate (Current Employee) –  York, PAJuly 13, 2018
Working for Comcast was a great experience. Good p ay. good benefits great atmosphere excellent on going trainings. Management awesome they valued employees and treated us with respect. The teach us about good customer service.
Pros
flexibility with times and lunches
Cons
no cons
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5.0
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Great place to work
Technician II NCoE Advanced Repair (Former Employee) –  Mount Laurel, NJJuly 13, 2018
Great place to work and amazing group of coworkers. Benefits are outstanding and time off was very generous. Plenty of room to grow and guidance to do so.
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5.0
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Exceeds Expectations
Residential Field Technician (Former Employee) –  Denver, COJuly 13, 2018
Comfortable, family like environment. Upper management really cares for their employees and upper management I mean everyone from field supervisors up to CEO. Super work place to grow and learn! I truly miss it.
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1.0
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I would NEVER tell anyone to work here
Customer Service Representative (Former Employee) –  North Charleston, SCJuly 13, 2018
The Comcast collections department is horrible and the management and pay was even worse. Its stressful and you are just a number and nothing more to these people.
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4.0
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Competitve and Stressful
Media Sales Representative (Current Employee) –  Timonium, MDJuly 13, 2018
Working at Comcast was a very educational opportunity. The hours were extremely long some weeks and the pace was very, very fast. Tech savvy people are a must to make this job work. Teamwork is okay but sales teams are by nature very competitive.
Pros
All Paid Holidays
Cons
Stressful, long hours
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5.0
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Productive, Relaxed, Friendly and Supportive Workplace Environment
Operations Analyst (Current Employee) –  1701 JFKJuly 13, 2018
Monthly group activities and fun networking events, supportive and friendly management, quiet workplace with few distractions, and an overall very relaxing environment to work. All of the natural sunlight and the open concept desks help a lot. Management is very approachable and informative. Learning a lot about the telecommunications industry in meetings.
Pros
open concept desks, networking events, natural sunlight, cafes, quiet room, management
Cons
mostly contractors and difficult to be hired full time
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4.0
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Great Company to work for
Installation Tech (Former Employee) –  Englewood, COJuly 13, 2018
Comcast was a great company to work for the only issue was the pay was not the greatest while the management was good and the expectation was set in your review.
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4.0
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work place
Technical Operations Supervisor / CT3 (Current Employee) –  Clarksville, TNJuly 12, 2018
good place to work.very good benefits. a great opportunity for growth. comcast. does a good job of helping with adoption and paying for college. they give quarterly bonuses
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1.0
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job Summary
ACCOUNT EXECUTIVE MICHIGAN /TEXAS (Current Employee) –  MichiganJuly 12, 2018
Def a challenging field. Very stressful. Theres no such thing as work life balance...there's always something or someone that needs you. its hard to get peace of mind in high stress
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1.0
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Not Applicable
Senior Manager, Finance (Former Employee) –  Bothell, WAJuly 12, 2018
The company I worked for no longer exists. AT&T Broadband was spun off and merged with Comcast. Neither the management nor any employees that I knew work there now.
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