Housekeeper (Former Employee) – Charleston, SC – October 15, 2018
I lloke the vibe . But there was no team work . The pay wasnt enough and it didnt balance out for the amount of time spent working . With a little more structure it could have been a great place to work
Guest Service Representative (Current Employee) – Schererville, IN – October 8, 2018
Busy all day. No breaks no lunch. no security and pay is very poor for the cost of living in which I live. Wish there was more teamwork and asked input from the employees actually interacting with the guest.
Interacting with the public
work and pay are at two different ends of the spectrum
Front Desk Associate (Former Employee) – Harrisburg, PA – October 8, 2018
will do check in also do check out handle all guess need print out the .the room that needed to be clean in see what room that can be book also handle any situation regarding room schedul.also makeing sure are guess was happy in try to commendat any issue are situation that needed to be fix amazon
Housekeeping (Former Employee) – Plymouth, MN – October 7, 2018
If you want to be over worked, underpaid and feel unappreciated this is the place for you. They make you feel as if you can’t take your breaks they are very short staffed and the gm doesn’t even care it’s all about him
Feel as if you can’t take breaks which are yours to take and very understaffed
Housekeeper (Current Employee) – Emporia, KS – October 6, 2018
I've worked there a few months now, I've never had an issue with my manager or fellow coworkers. The work is basic and impossible to mess up. you have your set time and you basic rules, its very independent but you can also work as a team.
Housekeeper (Former Employee) – Butler, PA – October 6, 2018
the job was grate the pay was nice the place was clean grate reviews but when it cam to the manager she gave a girl 4 days off a week but when i asked for one day off for a family thing she said i had to work
Front Office Manager (Former Employee) – Chicopee, MA – October 5, 2018
I would check guests in and out. Take care of their needs or problems if they had any. I learned a lot about customer services. Management was very well organized. Most of the staff got along but we were also very green. The hardest part was the hours. Sometimes I would go in around 10pm and not leave until 11am. The most enjoyable part was the people hands down.
Housekeeping (Former Employee) – Lansing, MI – October 3, 2018
Overall the hotel was great. Management was good. Hotel guests were wonderful. The amount of rooms each housekeeper would gwt was over whelming amd you would often be rushed or complained on with other housekeepers.
Housekeeper (Former Employee) – Mandan, ND – October 3, 2018
A typical day at work included cleaning hotel rooms, both stayover and check out rooms. There was a time limit to clean rooms, and you faced negative repercussions if your room times were over half an hour. That was the hardest part of the job. If a room was completely trashed, it makes sense that it would take longer to clean. The management was chaotic. They would call people off and tell them they don't have to come in, only to later call them back and ask if they could after all. This interfered with the number of hours people would receive. The best part was that people who struggle in customer service situations could excel in this work environment.
Housekeeper/Laundry (Former Employee) – Colby, KS – September 29, 2018
The company is a pleasant place to work, everyone works smoothly together to get a good day's work accomplished. You start your day helping one another and continually through-out the day.Team work is essential in any job, you always have to be willing to help whoever you can. The Superviser and Managers were willing to lend a helping hand where needed. There were days that were long, but with Team work we got through them.The Superviser and Managers always showed appreciation to their employee's.