Don't Judge A Book by It's Cover.
Night Auditor/Front Desk Agent (Former Employee) – Mineral Wells, WV – August 27, 2018
I was recruited to the night audit position by the Front Desk Manager from another Choice hotel. Huge mistake on my part. Upon my interview, I was promised $9.50/hour. Upon starting, I was told I was getting $9.25/hour even though I have over 3 years of experience in the travel industry. That was the first strike. I was told repeatedly by the Front Desk Manager that the General Manager is extremely picky about how things are done. This was a second strike as I am not fond of being micromanaged. Third strike: From what I can tell the turnover rate for this audit position is high because of the sheer amount of work involved in the audit process. In particular the market and tracking reports were the biggest headaches I've ever encountered working at any hotel, and I've worked at several. The process for these reports are so stressful I nearly quit the first night - but I pushed through it. The owners apparently demand these to be done, but given the fact that I've worked with Choice's Property Management system for 2 years now, I can tell you they aren't necessary. It's a bunch of BS the owners and management want the auditor to do to stay busy since the overnight shift is slow. The audit process at other Choice hotels is so simple that you literally press a button, print off reports and file them - that's about it. If you want a night audit job that isn't a whole lot of work, THIS POSITION IS NOT FOR YOU. BEWARE. Final strike was the fact that they don't even offer free breakfast to the employees... a "discounted" full breakfast is about $9.. ridiculous. Avoid!
High stress level, sheer amount of work involved with audit is too high for the wage, NO free breakfast for employees.