Guest Service Agent/Night Auditor (Former Employee) – Manassas, VA – June 28, 2015
I worked the front desk in all three shifts, and I've think I've seen it all. Typically I worked the evening shift and I got to know the guests buy name and their needs. This was an environment to learn people's needs/wants and requests are only sometimes within reason. Example I had a guest request that we modify the hotel and renovate his room to position his room exactly 90 degrees west. Also, I got to deal with the stress of a teenager prank of pulling the fire alarm. As well as on 3 separate occasions dealing with someone thinking that the in-room sprinkler head was a good place to hang something. Although I kept my cool, my manager didn't know the meaning of a calm composure. Not the most social lifestyle, but honestly, never a dull moment.
Housekeeper (Former Employee) – Springfield, OR – July 15, 2018
I loved working for comfort suites. It was more like going to work with a group of close friends or family. Everyone there was so loving and supportive of each other. They start out each work day having fun. It is a fast paced work environment and can be stressful at times, but the management team works hard to make sure every employee feels valued and appreciated for their hardwork.
Customer Service Representative (Former Employee) – Austin, TX – July 13, 2018
I loved my manager at the location I worked. The hours were great and I felt truly appreciated at my job. I spent my days making reservations and checking guests in and learned so much about managing the hotel from my manager, simply because she was so friendly and open about letting us know how things worked.
Possibly the hardest thing for me about working there was leaving. I wasn't able to be there full time due to all their positions being only part time, so I had to leave due to not having enough work hours.
Still, I loved my time there and appreciate it even now.
Breakfast Attendant/Housekeeper (Current Employee) – St. Charles, MO – July 12, 2018
I am a Breakfast Attendant with light housekeeping duties. I like the job very much, At this location, the management is great, the other employees are very nice to work with, and it is an all-around pleasant, relaxed atmosphere.
Housekeeping/Laundry (Former Employee) – Westchester, OH – July 10, 2018
Very detail oriented staff. Manger and ceo were professional. I was expected to inspect all rooms and laundry to ensure guest comfort. The environment was clean and comfortable. Fast paced and flexible hours.
Front Desk Mgr (Former Employee) – Kenner, LA – July 9, 2018
I hope its not me,, but from the response I got from the guest I don't think so. The new GM started with me, made it so hard for me to continue to work there, I had been there 7 years before he came and he rode me even after the owners told him how good of a worker I was. I use to bring business for the hotel and new ideas. My relationship with the guest was so good, they perferred to talk with me.
Breakfast, happy hr, and customer service courtsey gatherings
Cool and relaxed environment, the people / workers there didn't cause any problems
Housemen (Former Employee) – Wilson, NC – July 6, 2018
every day was a bit different from the last, constant work but nothing that i couldn't handle once i received help. ive learned landscaping, how to clean the inside of a pool, how to properly clean rooms / equipment, how to work with others, how to operate devices and much more but most importantly how to manage time and deal with certain situations (problem solving and tolerance). The hardest part was work outside of the hotel but the things done on the inside were fairly easy
more than one break per shift, nice co-workers, great enviornment
Night Auditor (Former Employee) – Brunswick, GA – July 6, 2018
Steady employment there is dependent upon the whims of the current management team. The current General Manager is very dishonest and unprofessional, He has made homophobic, racist and sexist comments about the guests as well as the employees. It was a great place to work initially but as the quality of leadership decreased so did the morale of the employees.
Front Desk Receptionist (Former Employee) – Oxford, AL – July 2, 2018
I enjoyed being able to meet people from all over the world. The most enjoyable part of the job was booking rooms for the military and working with them to make sure they were taken care of when they visited.
Sales Coordinator (Former Employee) – Bentonville, AR – June 28, 2018
I came in as an assistant and did the online mandatory training my first couple of days which taught me how to use their computer system, but my boss was just not very clear about the things I was supposed to be doing for them. I felt like I was just thrown into the job with no proper training.