There was no planning for this program and absolutely no organization.
The IT personnel were the most incompetent bunch of people I have ever met. Both management and IT personnel gave instructions that always fell through. Always!! They just told you anything to get you off of the phone!
The program is run by young college graduates who have absolutely no life experiences. They impress themselves with zoom, MSTEAMS, zip files, apps, and downloads. Their lack of real effort causes more time and stress for all involved. What a disaster! The hours were long and I worked seven days a week due to their disorganization. They do not understand the meaning of efficiency. The compensation was horrible!!! In fact, people who answered the telephone made almost as much as I did! Responsibilities increased daily which included training all staff, including local hires, handling all IT equipment and issues, approving payroll for staff, delivering laptops, monitors, cellphones and all other equipment to various counties. The disorganization caused great delays in implementing the program and became a great burden to all of the local health departments. Ironically. the overall goal was to take the burden off of the health departments. Travel reimbursement was extremely low. The process to get reimbursed was such a lengthy burden that I figured they needed the money more than I did! I paid for items out of pocket such as ink and office supplies because they refused to help in that area. Run!!! Do not work for the Commonwealth of Kentucky!
There were absolutely no pros
No time for lunch, poor compensation, disorganization, lack of support for staff (absent).