Some good people, some sucky people, nonexistent management
Medic (Current Employee) – Akron, OH – December 17, 2017
Managemnt is almost completely nonexistent and can be hard to get a hold of when they are needed. No one really takes care of the trucks and supplies is misalanious and random. Organization is definitely not their strong suit but some of the people can be fun to work with, some, are not. Just have a pulse and they will hire you. It’s a private ambulance company, they’re all the same. Some people take it way to seriously. If you like to do whale watching at sheetz, this is the job for you.
Sometimes get fun people to work with, nonexistent management, actual squads no vans, can check out all the psych facilities you can go to after you break from doing this job to long
Renal Rescue, nonexistent management, uniforms, some partners really suck, Paula, no real supplies on the ambulance even though you never use it, lots of discharges
Paramedic (Current Employee) – Oakwood, OH – May 9, 2017
Worked here for 5 years. I worked at one of the largest Ambulance companies in the nation for 14 years. This place is hands down the best company I have seen and head and shoulders above the last. They are consistently doing something in the community to help others and treat employees great. Lots of opportunity to work as many hours as you want. Management actually sat down with us and had lunch with us when we were hired. They are not perfect but they truly care about people and make you feel like a family member.
EMT-Basic (Former Employee) – Middlefield, OH – May 9, 2017
And I loved it. Worked there for several years as an EMT. Many different opportunities to advance and learn new things. Got to work with some pretty great Paramedics that were very caring for their partners and their patients. Every company has it's own challenges and issues, Community Care is no different, but they work at addressing them. I hated to leave, but I moved away from the area.
Current Employee (Current Employee) – Cleveland, OH – May 9, 2017
I have worked in various areas of healthcare for the last 11 years and I can honestly say that Community Care has been the best place to work. This is a company that truly cares about their employees, customers and patients!
Employee (Current Employee) – Ashtabula, OH – April 3, 2017
There is more work than there are employees. So expect to be extremely busy constantly. If you're lucky to eat lunch expect to eat in the truck or at your desk while working. Managements communication skills are lacking to say the least. They might make a change and you're supposed to just know these changes! They do have pretty good benefits though...
EMT-B (Current Employee) – Ashtabula, OH – June 26, 2016
If you're looking for a job with poor management, a useless union, long hours, poor pay scale, and an overall sketchiness, you've found it with CCAN. If you're not getting harassed by dispatch for leaving your post in a parking lot to go get lunch, you're left to blister in the midday sun with no shade and not allowed to move the squad. Often sit and do nothing for 5-7 hours per work day, which sounds great until you sit in an ambulance in a parking lot for that long. And expect no help from management, because they're too busy chasing their tails around trying to figure out what's going on. Good luck if you join this place.
Paramedic (Former Employee) – Warrensville Heights, OH – February 25, 2016
I was told I'd get a 24 hr shift on a 911 base when I got hired. I end up making it through my orientation only to be told that there isn't a 24 available. I nicely told them where to shove it and quit. Typical private ambulance at its finest.
Critical Care Paramedic (Current Employee) – Ohio – December 31, 2015
CCAN provides 911 for Ashtabula, Andover and Middlefield and yes they are 24 hour shifts however you have no chance of getting one of those because the employees in those shifts normally don't leave unless it is for a full time FD job or RN jobs someplace when they get additional education (not provided by CCAN). The benefits are compensation are slightly below what other companies pay yet they market themselves as a premier company. The "management" (note the quotes) are awful. They never deal with issues, don't return calls, don't have open lines of communication, don't really care about what the ground crews do. Dispatch Center is as equally as awful. You're a squad out of the Cleveland Office? Great. We have a pickup in Conneaut going to Cleveland then they'll send you to Ashtabula to go to Warren and then to Akron to go to Cleveland. Need lunch or dinner? Ha, just don't tell dispatch and then prepared to get yelled at because you didn't tell them. Or you can tell them you need lunch/dinner and they will tell you "It's an Immediate Response Requested" and you need to go now." Regardless that you are a hour and a half away from your "IRR".
The small benefit of CCAN is they have newer equipment. Some newer equipment but again don't ask for something and expect to get it. Need a new SpO2 cord? nope. Need more IV supplies? Well there is a box at the station that isn't organized that you can look through. Supplies, speaking of which, are never or rarely organized. CCAN does have a supply coordinator but he doesn't leave home aka Station One in Ashtabula.
Need a lift assistmore... for a 500 lbs patient? Don't expect to get another crew to help you expect for "facility help" with a STNA or RN who doesn't know how to work a cot. Crew safety comes second to CCAN behind number of trips completed. Expect to work a 12 hour shift and drive 300 miles plus, not every shift but many.
CCAN has their "own" protocol however it is a copy of CCF and UH protocol. Some stations operated under UH, some under CCF, some under CCAN. No standard. As for standards, there is none for the company. No two trucks are the same. Different boxes on most. Well I guess some are the same but maybe 2 or 3.
Co-workers are hit or miss as with most private ambulance companies. Have an issue with an employee? good luck getting it handled by management. Again, management is a loose term.less
Paramedic (Current Employee) – Cleveland – September 24, 2015
Need the 411 on 911? CCAN's got it. The ambulance service provider offers 911 emergency response services, as well as non-emergency ambulance transport, under contracts with cities (and other local government entities), hospitals, and nursing homes around North East Ohio. They are a non for profit company that gives back to the communities they serve. I have learned a lot in my 2 years with the company. Even in a growing company I never feel like just an other number (thank you HR dept)
non profit, great co workers new, full size trucks, disaster relief deployment
Poor working environment puts employees and patients at risk
Paramedic (Former Employee) – Ashtabula, OH – August 31, 2013
Community Care is a horiible company you take patients that are far beyond your scope of practice you will have a new emt in the back with your newly intubated patients you have to borrow medications from the sending facility to keep your patient sedated they label themselves as MICU but dont even have paralytics you will get 500 pound patients and have to argue for a lift assist The management is absolutely horrible the one who does education lies and manipulates employees and gets involved in there personal affairs how this company doesnt get reviewed by the state is amazing they have basics administering meds with formal complaints against them and do nothing horrible company