Community Connections Employee Reviews

Showing all 74 reviews
Sort by: Helpfulness | Rating | Date
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Engaging and friendly
Clinical Case Manager (Current Employee) –  Washington, DCNovember 2, 2014
Community Connections is a welcoming and caring employer that looks out for the best interest of their employees as well as their consumers. Management there are very hands on and open. The work culture caters to the improvement of the consumers' life.
Pros
Monthly bonuses
Cons
no breaks
Was this review helpful?Yes 3No 1Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not a good place to work.
Residential Counselor (Current Employee) –  Washington, DCOctober 29, 2014
Family business with poor management. I had a very professional relationship with the consumer's and I did learn alot about the mental health population.
Pros
The mental health training
Cons
Family and their unprofessional attitude toward staff.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place for hands on experience
ACT Team 5 Rehabilitation Specialist (Former Employee) –  Washington, DCOctober 7, 2014
My tpyical work day started at 8:30 am I dealt with a case load of 10 ppl... The hardest part of the day was dealing with the consumers some had severe mental issues that would trigger me. The most enjoyable part of the job was being able to help someone in there time of need.
Pros
Team work was valued
Cons
Lack of compassion for the employer when they experience health, or physical issues
Was this review helpful?Yes 3NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Assessment
Clinical Intake Specialist, Therapist (Current Employee) –  Washington, DCSeptember 18, 2014
Low pay for thankless work. Poor management. Employees not valued.
Was this review helpful?Yes 4NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Expected to create order from chaos
Registered Nurse (Former Employee) –  Washington, DCAugust 16, 2014
Community Connections ACT teams attempt to provide holistic care for people with chronic, serious mental illness, many of whom are homeless and have addictions. They assert that they are providing connections between various service agencies in DC that are broken. In fact, they receive nearly all their funding through DC Medicaid, and closely resemble many of the other agencies in the way in which they operate. Nurses implement care for psychiatrists at the non-profit agency, within the clinic and in the field. They are supervised by social workers who have no medical or nursing background. Each ACT nurse is part of a team with about 8 case managers, and 100 consumers. The nurse provides care for all 100 consumers, and the case managers bring them in to the clinic to see the nurse and psychiatrist without appointments. The expectation is that the nurse will spend time in the field with clients, but time management is very difficult, and it is hard to get out of the clinic. During the day, there are usually dozens of consumers waiting for hours in the lobby area, sometimes in an agitated state. There is no defined means of advancement for nurses. Administrative tasks such as filling pill boxes and writing narrative notes for billing purposes take a great deal of the nurse's time, such that most of them spend about 9 or ten hours per day to complete 3 hours' of billable time. The agency has a strong focus upon completing sufficient billable hours to keep afloat financially, and puts pressure on all nurses and case managers to make quotas.
Pros
It can be very rewarding to help people who are in such dire straits.
Cons
Poor professional boundaries, unsafe environment, no supervisors with medical/nursing background.
Was this review helpful?Yes 19NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Overall connection with consumers most enjoyable -motivating, enriching and empowering was actually very inspiring
Residential Counselor (Former Employee) –  Washington, DCDecember 17, 2013
The most important part of the day was the reception from the consumers. The trust level was incredible; the interaction was moving. Issues at times but you expect it in this field. I learned that these mentally disabled consumers need direction, compassion and someone that's open to communicate with. Management a big part .
Especially, time management. Time Management is very important when the workload are (8) consumers, with different mental illnessess; different needs. I find that patience is vitally essential .
Co-workers were easy to get along with. Every individual had something very special to bring to the table. The hardest part at times was diffusing the dissention, however, it all worked out.
The m ost enjoyable part of the job was motivating the consumers to do their in-house chores and as time progressed, consumers took on their assignments w/o direction or supervision.
Was this review helpful?Yes 4NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great experience
Clinical Case Manager (Former Employee) –  Washington, DCDecember 12, 2013
CC provides great services to those living with mental health issues and trauma.
Was this review helpful?Yes 2No 6Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Values driven organization
Supportive Employment Specialist (Former Employee) –  Washington, DCJune 26, 2013
Community Connections is an organization that prides itself on following their values. They provide valuable workshops weekly that were highly useful, as well as enjoyable.
A typical day in Supported Employment will bring working along side 2-3 other supported employment case managers in a small work space with no privacy. Although the working conditions are not ideal with no true privacy and space, it is a collaborative environment that proves to be somewhat valuable. As an employment specialist you will have a case load of about 20 consumers who you will see once a week. You will be responsible for intake appointments, producing employment plans, making cover letters and resumes, online job searches, as well as going out into the community to build partnerships and relationships. You will also be responsible for providing transportation for your consumer, whether it be transporting them to a job interview, to a clothing referral, or taking them out into the community to work on job development. Being familiar with DC, and having reliable transportation is a must. Be warned, Community Connections does not provided insurance for driving on company time. Woking in employment you will be highly discouraged from the supervisor to do any type of real counseling with your consumers, and encouraged to leave all un-employment matters to the case managers. The supervisor who is unlike any of the other case managers with Community Connections is rarely present, disregards emails or does not respond in a timely matter, and provides little to no support when needed. You will receive supervision
  more... for one hour once ever week if the supervisor can manage to make it into the office on time. The most difficult part of working with Community Connections is producing 6 hours of productivity daily, which is to be case noted within 24 hours. Case notes are to be detailed, and in many cases clinical, and can take up to an hour to write for a days worth of work. Note, the time you spend writing these notes does not count towards your productivity for the day, along with email responses and phone matters. Dropping below 80% productivity more than 3 time will result in getting fired. I would highly recommend working for Community Connections, but would encourage exploring other areas other than employment. If it wasn't for the unprofessional, unsympathetic, and out of touch supervisor, I would give supported employment a shinning review. Community Connection has many compassionate and dedicated employees as well as supervisors who love what they do and make it known on a daily basis.
Also, Community Connections works on a pay grade scale. If you have an undergraduate degree, expect to start at $33,000 a year. A Graduate degree will start you at 35,000 a year. These are non-negotiable!!!
  less
Pros
Helping others, changing lives, collaboration with coworkers
Cons
Poor supervisor, demanding schedule, productivity, poor pay
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Square Peg in Round Hole
Community Support Specialist (Former Employee) –  Washington, DCApril 14, 2013
Typical day consisted of arriving early for a meeting then having to spend the majority of the day chauferring clients around. The position was more a long the lines of a glorified babysitter without the necessary compensation. A 40 hour week turned into 50 or 60 but you were only compensated for 40. You usually came out to a parking ticket on your car as parking enforcement unfairly targeted most employees' cars. If you found a way to make less money for the company but was in the client's best interest, they found a way to no longer need your services.
Pros
good position for those wanting to be involved in psychology without a graduate degree
Cons
compensation is not nearly enough for education level, supervisors tend to be catty, parking tickets are insane
Was this review helpful?Yes 11NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Deticated residetial counselor sub and activity staff for the residents
Residential counselor (Former Employee) –  Washington, DCFebruary 26, 2013
provided counseling,monitoring medication,providing a safe and secure invironment,providing activities for the individuals who resided at the residence.
Pros
helping residents achieve goals
Cons
lots of overtime
Was this review helpful?Yes 3NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast-paced, team environment, focused on mission of providing quality mental health services to vulnerable citizens of the District of Columbia
Clinical Supervisor (Former Employee) –  Washington, DCOctober 22, 2012
A typical day at work on an Assertive Community Treatment Team includes a team meeting to determine the client needs for the day and making assignments to each of the team members to ensure that all client needs are met. After the meeting, team members carry out the assignments, which include tasks such as: coordinating mental health treatment, coordinating medication management, facilitating psychiatry appointments, facilitating primary health care appointments, referring clients for resources, accompanying clients to obtain needed resources like food, emergency shelter, transitional housing, long-term housing, referring clients to addiction treatment programs and facilitating access to the programs, etc. Also, each team member must constantly monitor and assess for psychiatric emergencies, such as when a client is suicidal, homicidal, or unable to care for self due to degree of psychotic symptoms. When this occurs, the team must collaborate to create a crisis intervention plan and act as quickly as possible.

Community Connections is extremely team oriented, from management down to direct line staff. There is a desire for everyone to learn, to feel supported, and to grow professionally.

Co-workers are highly skilled social workers and counselors, and dedicated to the mission of the agency.

The hardest part of the job is keeping enough emotional distance from the clients.

The most enjoyable part of the job is building long-term relationships with clients and being able to see a direct impact of services on their lives.
Pros
mission-based, strong core values, team-oriented
Cons
poor work-life balance, high level of stress, compensation
Was this review helpful?Yes 3NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Innovative, vibrant, stimulating work environment
Senior Clinical Case Manager/Clinician (Former Employee) –  Washington, DCOctober 6, 2012
Excellent and challenging clinical case management agency with a focus on evidence-based services and continuing education of its providers and clients.
Pros
empowerment of clients and providers
Was this review helpful?Yes 2No 2Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Residential Cousnelor,Personal Care Aide
Substitute Resident Counselor / Forensic (Former Employee) –  Washington, DCMay 22, 2012
My job required one to be flexiable,dependable and respectful. A shift included monitoring behavior,Medication Admister,Meals prepared, house secure, greeting vistors,maintaing log book,information assistance when needed. I learned the means of working with people of tramu effects in life.The incorpration(community Connection and personal ones that I was employed with were caring and well organized. the most enjoyed part of work was seeing one return back into the independent life of living. My personal care clients needed more advance medical care or experience.As with all jobs the most enjoyable part of the day was going home.
Was this review helpful?Yes 1NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Community Connections. Our community is ready to answer.

Ask a Question

Overall rating

3.2
Based on 74 reviews
512
419
324
28
111

Ratings by category

2.9Work/Life Balance
2.7Compensation/Benefits
2.7Job Security/Advancement
3.0Management
3.1Culture

Community Connections Reviews by Location