Patient Account Rep (Former Employee) – Fishers, IN – January 23, 2019
Definitely a place I seen myself working long term, until management turned their back on the "small talk" that created an evil work environment. You are asked your opinion, but most of the time it doesnt help with any processes. Its pretty crazy when your sitting in a managers office talking about work related situations and someone comes in to talk to the manager-walks out-then the manager begins "back talking" about that employee, rolling their eyes. However, if you are to try and report that to your chain of command, you would not be believed. Those are just some "small" quirks that this particular building has.
The plus side was the PTO, benefits, the majority of the employees were friendly/family oriented.
Great people work there, very poor direct management
Clinical Case Manager (Former Employee) – Indianapolis, IN – July 19, 2019
Pros: Clinical environment, where one can learn a Lot. Workers are committed to do an excellent job. Decent benefits ( not great, given the employer is a health care provider)
Cons: Stressful job, high demands, they do not pay overtime, even if it is necessary, to complete the demands of the job. They do not reimburse expenses that a non exempt worker could encur due to the position ( I.e. parking tickets, clients needs, etc). If a worker has to use their personal vehicle, the mileage is not reimbursed from the office to the office but only from client to client. Direct management pushes constantly to have high productivity. There is a constant feeling of “not being cared for”, among the workers, and that “they don’t care about us”. Meetings, staffings, phone contacts, etc, account for a good 50% of the job (not counted for productivity purposes). This leaves little time to complete activities that are counted toward productivity. Flexible schedule, which translated into working late in the evenings and, often, on weekends. All this is not clearly stated, upon hiring (remember...no overtime).
401K company match
Very stressful and very fast paced environment, leading to errors, direct management is trained with 6 Sigma and constantly pushes to “produce”, Little empathy.
Revenue Cycle Intern (Former Employee) – Indianapolis, IN – July 18, 2019
I was a fall intern for CHNw revenue cycle. That position helped me gain a lot of insight and skills that I previously did not have. Management and the culture exceeded my expectations. Community Health Network has given me many shadow opportunities to build my knowledge and resume as well. I highly recommend Community Health Network to all.