Proceed with caution at Compass
Customer Care Professional (Former Employee) – Overland Park, KS – July 26, 2017
Solid business in a stable industry. However, upper management has absolutely zero interest in employee satisfaction or feedback. Several recent changes have lead to staff reduction, work environment restructuring and extreme cost cutting measures. Pay is decent, workload is above average, upper management positions are filled outside the company.
High workload volume, no concern for employee feedback, low morale