My schedule changed 4 times in the 6-7 months I was there. I was forced into a 3rd shift schedule and working every Saturday on a rotating 7 to 7 schedule. Also they dont pay you what you are worth. Those are the reasons I left.
I left because after 16 loyal, highly commended service years they hired an outside efficiency company that said I had to have my salary slashed to a value $3000 a year less than what I had been HIRED at (a $19,000 reduction in my pay).
Company has 0 cared about the field employee's. They constantly reported quarterly growth and record profits but somehow managed to to cut bonus systems, pay and recompense for personal expenditures for job reasons (such as mileage reimbursement).
I left Compucom to get a position as full-time Desktop Support Technician for ATOS providing support for walk-ins and remote Aetna users. I got a little tired of being on the road so much and Aetna is really close to home.
Lost contract with walmart
Answered - Service Technician/Installer (Former Employee) - Louisville KY
Low pay and too far to commute
Answered - Helpdesk Analyst (Former Employee) - Bridgewater, NJ
Laid off. My role/title/position was eliminated.
I was let go
Answered - Help Desk Analyst (Former Employee) - Louisville, KY
There was an incident that involved me and another agent and that caused my termination. the group was not very well managed and people got away with misbehaving.
Answered - Service Desk Agent (Former Employee) - Louisville, KY
No career advancement, no fair compensation for performing more or higher level of work.
Answered - Service Delivery Manager (Current Employee) - Remote
I was promoted to an Area manager. Long hours and a lot of escalations
Answered - Systems Integration Analyst (Former Employee) - Chicago, IL