Good job to get the foot in the door
Service Desk Associate (Current Employee) – Louisville, KY – July 23, 2018
-Typical day you field anywhere from 25-50 calls regarding a wide variety of systems (Citrix, MDM (Airwatch), general printer issues, PC issues, Office issues, etc.
-Learned a good deal about popular software systems. Different contracts will learn different things.
-Culture is laid back, and there is a good work, life balance.
-Most people get promoted from within.
No employee feedback system, slow to respond to work related issues, Pay