Work load isn't heavy, but training can be confusing as all H-E-double-hockey-sticks, if you don't focus. Most information that you use on a day-to-day is learned on the floor. Management was great at the Tempe location, and the general work area was moderately appealing to look at. Constant inbound calls, regularly asked the same questions. Calling out on a Monday or before/after a holiday is a HUGE no-no, and you get double occurrences for doing so. Paid time off is a bonus there - AZ law requires we get paid sick leave, so you start off with some time off. Also, you acquire it per certain hours worked. Good amount of voluntary overtime, and voluntary work through lunches (sometimes, they even supply food). Pay raises every 6 months if you stay on track, aren't late, and don't call out - super bonus there.
Overall, great job - I left because of relocation for family, and there wasn't a location within an hour drive.
Free coffee and popcorn, Real pump creamer, Easy to move up, Easy pay bumps/raises, Decent Overtime, Off at reasonable time, good work-personal life balance
Constantly on phones (what did you expect?)