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Concentrix
58Below average
3.4
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Concentrix careers and employment

Working at Concentrix

We asked 6.7K employees in various roles what it’s like to work at Concentrix.

Okay reputation
Top 65% in the consulting and business services industry
56% of employees would recommend this company to a friend
Okay compensation
Top 68% in the consulting and business services industry
52% of employees think they are paid fairly at this company
Okay management
Top 59% in the consulting and business services industry
3.4/5 is the average rating for managers given by employees

About the company

CEO
Picture of Chris Caldwell, CEO of Concentrix
Chris Caldwell
Founded
1998
Company size
more than 10,000
Revenue
$1B to $5B (USD)
Industry
Consulting and Business Services

Jobs

You’re seeing all 225 jobs at Concentrix because we can’t find any available jobs at Concentrix close to Ashburn, VA at the moment.

Full-time

Customer Service Representative

Jacksonville, FL

From $14 an hour
Easily apply
4 hours ago
View job
Full-time

Customer Service Representative

Daleville, IN

From $14 an hour
Easily apply
4 hours ago
View job
Full-time

Team Leader

Tampa, FL

1 day ago
View job
Full-time

Operations Manager

Rio Rancho, NM

1 day ago
View job
Full-time

Financial Advisor II

Pocatello, ID

$14 an hour
Easily apply
Urgently hiring
1 day ago
View job
Full-time

Health Care Customer Support Mon-Friday Start June 15th

Hickory, NC

$11 an hour
Easily apply
2 days ago
View job
Full-time

Associate, Training & Quality

Austin, TX

3 days ago
View job
Full-time

Team Leader

Rio Rancho, NM

3 days ago
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Full-time

Technical Support Associate 1

Rio Rancho, NM

4 days ago
View job
Full-time

Social Media Support Specialist

Austin, TX

$18 an hour
Easily apply
Urgently hiring
6 days ago
View job
Full-time

Social Media Support Specialist - Austin Texas Only

Remote

$18 an hour
7 days ago
View job
Full-time

At Home* Customer Service Agents IN PUEBLO CO

Pueblo, CO

$12.50 an hour
Easily apply
10 days ago
View job
Full-time

Data Verification Specialist

Salt Lake City, UT

10 days ago
View job
Full-time

Senior Sales Director - New Logo

Remote

10 days ago
View job
Full-time

FT Customer Service in Hickory NC . Start June 8th. Train from home

Hickory, NC

$10.50 - $11.50 an hour
Easily apply
7 days ago
View job
Full-time

Technical Support Advisor

Lake Mary, FL

$10 - $14 an hour
Easily apply
10 days ago
View job
Full-time

Director Account Management and Sales - Technology

Remote

9 days ago
View job
Full-time

Social Media Support Specialist - Austin Texas Only

Texas

8 days ago
View job
Full-time

Technical Support Advisor I

Tampa, FL

7 days ago
View job
Full-time

At Home Inbound Sales Associate in PUEBLO CO

Pueblo, CO

$12 an hour
Easily apply
10 days ago
View job
There are 225 jobs at Concentrix
Explore them all
See all 225 Concentrix jobs

Salaries

Salary estimated from 7.1K employees, users, and past and present job advertisements on Indeed.

Popular Roles

Customer Service Representative
$11.96 per hour
-16.9%below industry average
Call Center Representative
$11.98 per hour
-10.4%below industry average
Technical Support
$12.06 per hour
-20.9%below industry average

Customer Service

Customer Service Representative
$11.96 per hour
-16.9%below industry average
Call Center Representative
$11.98 per hour
-10.4%below industry average
Technical Support Representative
$14.47 per hour
-21.6%below industry average

Sales

Sales Representative
$11.58 per hour
-30.2%below industry average
Customer Service/Sales Representative
$12.11 per hour
-20.5%below industry average
Sales Associate
$10.99 per hour
-8.1%below industry average

Retail

Cashier
$29.00 per hour
153.8%above industry average
Retail Sales Associate II
$10.72 per hour
5.0%above industry average
Retail Sales Associate
$14.44 per hour
35.4%above industry average

Benefits

Employees at Concentrix have reported receiving these benefits. They will vary by role and location.

Health insurance
Dental insurance
Retirement plan
Vision insurance
Paid time off
Monthly bonus
Referral program
Tuition reimbursement
Work from home
Employee discount
Flexible spending account
Health savings account
Flexible schedule
Bonus pay
Life insurance
Stock options
Gym membership
Disability insurance

Rating overview

Top 68% in the industry. Rating is calculated based on 18.6K reviews and is evolving.

3.3420153.2420163.2520173.1720182.912019

Reviews

Speech-based IVR Designer and Developer in Reston, VA
3.0
on July 30, 2018
Na
My team leader was a good worker. This is one reason where I kept working there. Management can do better; you never see them and who knows what they do at their desks every day.
Technical Support and Customer Care Specialist in Johnstown, PA
1.0
on May 27, 2020
Very stressful
The training provided in no way prepares you for the real-life experiences the you encounter daily. You are not told in the beginning that if you have poor survey results that you get the bad shifts. Also there what they call SME's (Subject Matter Experts) that you reach out to when you don't know how to resolve someone's issue. And you are encouraged to only when absolutely necessary. You will not have a life. There are no breaks in between calls, and also when the call volume is high, it mandatory that you only get 30 minutes for lunch instead of the one hour that you're supposed to have. Also there used to be two minutes in between calls, now there is only one minute. And also you have to make case notes while on a call, document case notes all before the next call comes through. You can request an extended 2 extra minutes but by the time you get an answer, another call comes through. Also you day is so consumed by telephone calls that you don't have time research anything about the company and if you ask, they tell you their version. Also any other training that you may have to do after you get on the phones will be done at your desk in the midst of all of your other coworkers while they are on the phones taking calls in a very loud environment. You are told that they surveys don't count against you but they do.
IOS Senior Advisor in Lake Mary, FL
2.0
on May 27, 2020
Just a job but training was cool
This company had employees time not correct with clocking in after 5 mins before shift start. If you needed more time had to do it off the clock. Computers were slow.. Pay sucked since it’s a vendor site and employees were just a number no real value to company. No real benefits. Schedule was all times of the day and night. No balance with work and life.
Call Center Representative in Hickory, NC
3.0
on May 26, 2020
Concentrix costumer service rep
I worked here for about 3 months then quit. I would not recommend this job to anyone who doesn’t enjoy a work/life balance. The concentrix I worked at only had 2 shifts (both 8 hours) during training. So you were either getting up at 6 in the morn for your shift or not getting off of work until 12 at night. Training feels super long, it’s 6 weeks in total and I left training almost every day with a headache. If you don’t pass the tests at the end of training they make you take training all over again. The trainers were mostly fun & the class I was in, we played occasional games but other than that it was all just information getting stuffed in the brain. I didnt make it to the floor because I quit before then but people were usually really rude over the phone whenever someone called there were a lot of systems you had to use and it was really hard to know which one to use for what and especially when someone was on the phone with you & you were getting no help from managers
Senior Technical Advisor in Daleville, IN
2.0
on May 26, 2020
Na
I only had one good manager the entire time I worked here. Very unprofessional work environment. If you're looking for a job that you look forward to going to you should look somewhere else.
Healthcare sales rep in rio rancho new mexico
1.0
on May 25, 2020
Dont apply here
Managers didn't care about their employees. Unless you were friends with the managers or did drugs with them in the parking lot they couldn't have cared less about you or anything else you needed. Time off was also manipulated if you were friends with mgmt. Its a joke. And you aren't paid the way they tell you that you will get paid

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Question and answers

People have asked 760 questions about working at Concentrix. See the answers, explore popular topics and discover unique insights from Concentrix employees.

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Interview insights

Insights from 1.3K Indeed users who have interviewed with Concentrix within the last 5 years.

Favorable experience
Interview is easy
Process takes about a day or two

Interview Questions

How many years of job-related experience do you have?

Shared on August 18, 2019

Most of the questions are about prior jobs, length of employment and patterns of behavior.

Shared on December 5, 2018

How did you hear about us? What do you think the company does? How well do you think you will do?

Shared on January 18, 2018