Questions and Answers about Concentrix

Here's what people have asked and answered about working for and interviewing at Concentrix.

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  • What is the work environment and culture like?
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  • What are some tips for doing well in the interview?

588 questions

Communication is key! One of the reasons why i left my last job was due to communication issues. I have been unable to contact anyone regarding my application. I will be seeking employment else where. How the company communicate with its future employees determines how they will communicate with you in the future. I've called my recruiter and even emailed them about my application issues , no answer in the last seven days. Communicate with your employees and maybe there won't be a high turn over rate.( Period )

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It takes literally less than a day. They will accept ANYBODY into the program. After 5 weeks of training with 20 - 22 people, only about 3 people actually stay.

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I had a phone interview then a face to face ....at the face to face. Typing test, mock calls, i sat with an agent for 30 mins to hear how call flow goes, a few videos and then the interview questions that was Monday the recruiter said he would call me with tge details of the starting date in Feb some time...overall a bit different from other inteviews i have been on ..but really easy if you habe done call centet work before

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The schedule bids are all over the place. You have to plan everything including school around what schedule they give you. Although they say they will work with your schedule, that means that you have to take points for not being there when they schedule you. You can only plan 2 weeks at a time since they make the schedule every 2 weeks and your schedule can change from week to week even with a schedule bid.

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I did the typing test in Tucson (for a customer service agent) & I only typed 22 words per minute with 1 error & was told I passed the test.

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I applied online. The next day they emailed me to do a video interview and assessment test. They then emailed me to setup an interview. My interview was 2 days later. I went in and did the typing test, had interview and did a mock call. A couple hours later I got an email saying I got the job. They then emailed me a bunch of stuff to fill out and sign. The next day I took my drug test.

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They have full and part-time positions available normally at least for customer service. I work from home and I work full time. So far there's been many opportunities for overtime which I try to take advantage of as many as I can work. Probably take on more extra that I should have for my age 59. WFH you should be aware that it is more strenuous than in the office as far as the timekeeping is very strict every minute is accounted for throughout the day. They definitely get their money's worth. For people who want part-time they should be aware that the training is 100% of attendance and it's full time whether it's for 1 week or 6 weeks. They make very sure you are totally committed before you are accepted into the training. I'll probably retire with this company because there's enough challenge, diversity, to keep me interested and so are the people you work with. I am planning to stay and move up in the company.

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A 5 year old misdemeanor. They seriously wouldn’t hire me over it

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Can you request to work evening hours from 4 PM to 11 PM?

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