Questions and Answers about Concentrix

Here's what people have asked and answered about working for and interviewing at Concentrix.

Ask or search question

Don't see your question? Post it publicly! Please don't submit any personal information. Guidelines
The best questions are directly relevant to Concentrix.
  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

241 questions

I had a phone interview then a face to face ....at the face to face. Typing test, mock calls, i sat with an agent for 30 mins to hear how call flow goes, a few videos and then the interview questions that was Monday the recruiter said he would call me with tge details of the starting date in Feb some time...overall a bit different from other inteviews i have been on ..but really easy if you habe done call centet work before

Answered

See 21 answers
Report question

I applied online. The next day they emailed me to do a video interview and assessment test. They then emailed me to setup an interview. My interview was 2 days later. I went in and did the typing test, had interview and did a mock call. A couple hours later I got an email saying I got the job. They then emailed me a bunch of stuff to fill out and sign. The next day I took my drug test.

Answered

See 14 answers
Report question

10 hour days 4 times a week

Answered

See 13 answers
Report question

Can you request to work evening hours from 4 PM to 11 PM?

Answered

See 12 answers
Report question

Taking B2B calls - sometimes for hours at a time. Reference material software is not robust enough to support the number of workers using it at the same time. Callers have to wait for simple answers in result, which also adds to AHT and stress.

Answered

See 10 answers
Report question

Mouth Swap after testing

Answered

See 10 answers
Report question

There are no "sick" days. You can use PTO if your team leader allows you to do so, but you will receive a full point for each sick day you take - after 12 points you are immediately terminated. Policy is that one illness of several days can be dinged as only one point. If you come back, then realize you are still sick, another point is added - easy to get points added up during cold and flu season. Raises are based on attendance, so best not to get sick at the end of the year.

Answered

See 9 answers
Report question

PROS: Friendly co-workers; half hour lunch and 15 minute breaks are good. Some days long lunches are offered as well as VGH (voluntary go home). Paid holidays after 90 days. CONS: Make a mistake and wait to be fired, it is inevitable as no one is perfect. No idea why they do not coach strong performers to keep them with the company. After over-hiring this fall, many people were fired just to cut heads. Bad planning by management cost people their livelihood: it was pretty obvious that the industry was slowing as the product is not a necessity nor good value.

Answered

See 9 answers
Report question

Vacation policy is mandated annually as per candidates hire date and time with company.

Answered

See 9 answers
Report question

No, you have 1 week in the hole, i think. Well it felt likevit a lt least. U started on tge 6th of the month and got my first lowest check of a life time ( bc w4 hadnt yet been submitted) on the 26th of the month

Answered

See 9 answers
Report question
Claimed Profile