I applied online. The next day they emailed me to do a video interview and assessment test. They then emailed me to setup an interview. My interview was 2 days later. I went in and did the typing test, had interview and did a mock call. A couple hours later I got an email saying I got the job. They then emailed me a bunch of stuff to fill out and sign. The next day I took my drug test.
It was very professional and well organized. Your duties and responsibities are well explained to you from the beginning.
Answered - Customer Service Representative (Former Employee) - Jacksonville, FL
Same as most call center environments. Pretty laid back.
Answered - Member Services Sales Rep (Former Employee) - Taylorsville, UT
It is professional.
Answered - Bilingual Spanish Representative (Former Employee) - Jacksonville, FL
I started with an open interview I was invited to via email. There were nine candidates. We took a computer typing test and then filled out paperwork. I went in a seperate room with the recruiter and answered basic questions. she told me to wait in the lobby until she came back. everyone left except myself and two other ladies.
Excruciating wait time for interview, to many computer assessment questions.
Answered - Computer engineer/Technical Support agent (Former Employee) - Tampa, FL
Short and to the point.
Answered - Customer Service Representative (Former Employee) - Laredo, TX
The interview procees is most over job interviews but they do ask question out of the ordernary to see what type of person you are.
Answered - Customer Service Representative (Former Employee) - Charlotte, NC
There isn't one all I did was the application and came in face to face and was asked have I ever heard of this company, it's no sales and what my starting pay is and training hours.
Answered - Customer Service Representative (Former Employee) - Tampa Bay, FL
Very relax and friendly.
Answered - Associate Trainer (Current Employee) - Dominican Republic