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Interviews at Concentrix

Here’s what others thought about the interview process at Concentrix.
Interview experience
Based on 464 interviews
Interview difficulty
Based on 461 interviews
Interview process length
Based on 446 interviews
About a day or two

Interview process at Concentrix

Overview experience
Interview process length
About a day or two
About a week
About two weeks
About a month
More than one month
Most reported steps
On-site interview
Background check
Phone call/screening
Drug test
Problem solving exercises
Least reported steps
Take-home/sample work
They have no interview

What candidates say about the interview process at Concentrix

  • I had a phone interview then a face to face the face to face. Typing test, mock calls, i sat with an agent for 30 mins to hear how call flow goes, a few videos and then the interview questions …
    Shared on January 22, 2019
  • Very relaxed. I believe there were two interviews and a computer assessment.
    Shared on January 11, 2019 - Customer Service Representative - Ogden, UT
  • I applied online. The next day they emailed me to do a video interview and assessment test. They then emailed me to setup an interview. My interview was 2 days later. I went in and did the typing test…
    Shared on October 19, 2018

Interview questions at Concentrix

Commonly asked questions, as reported by candidates

  • Most of the questions are about prior jobs, length of employment and patterns of behavior.
    Shared on December 5, 2018 - Call Center Recruiter - Tampa, FL 33619
  • How did you hear about us?
    What do you think the company does?

    How well do you think you will do?
    Shared on January 18, 2018 - Customer Service - Pueblo, CO
  • If I was able to work nights. If I would be able to work with other people and make decisions on replacing equipment.
    Shared on January 17, 2018 - Team Leader (Supervisor) - Pharr, TX
Interview tips at Concentrix
Dress code for the interview
  • Business casual (e.g. dress slacks)59%
  • Casual (t-shirt and jeans)16%
  • They didn’t have a dress code15%
  • Formal (business suit)10%
  • Special outfit (e.g. protective gear)0%
What advice do candidates give for interviewing at Concentrix
  • If you want to get hired on at the Hickory, NC location I would strongly suggest evaluating yourself. If you can't sale or at least suggest products to customers, this job isn't for you. It's forced …
    Shared on March 1, 2019
  • That you have a quiet, secure office space to protect customers private information.
    Shared on May 19, 2018 - Customer Service Specialist II - Clarksville, TN
  • Be very prepared to be super bored and not get much done on your first couple of days in training... they systems are sssslllllloooooowwwww and the training environments aren't much of any help you mu…
    Shared on May 13, 2018 - Customer Service Representative/Sales - Clarksville, TN
The first interview at Concentrix
How candidates got an interview
  • Through Indeed.com20%
  • Recruiter contacted me20%
  • Employee referral17%
  • Other online application16%
  • I walked in15%
How candidates received their first interview at Concentrix
  • Department of Labor
    Shared on January 7, 2019 - Quality Evaluator - Chattanooga, TN
  • Everything was done over the phone and the internet.
    Shared on May 8, 2018 - Settlement Specialist - Mohegan Lake, NY
  • Applied online and within 2-3 days got a call and went in for the one on one interview.
    Shared on March 1, 2018 - Member Services Sales Rep - Taylorsville, UT
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