Customer Service Representative (Former Employee) – Somerset, KY – July 21, 2018
Loved helping people during tax season. Fun job enjoyed it hated to see the contract end. It was difficult to communicate with the bosses. Mine were training new people and when your computer is down you are not getting paid.
CUSTOMER SERVICE/TECHNICAL SUPPORT (Current Employee) – Work at Home – July 19, 2018
I have been working for about two weeks and it kinda hard but everyday is a learning experience. I love the job i work from home doing tech support. The starting pay is great and the room to grow is also great
Customer Service Representative (Former Employee) – Daleville, IN – July 18, 2018
Personally I felt that it was a joke to work there. Many employees would steal and be rude to others. It was hard to make customers happy when having to lie about a product and tell them they were getting more when they were getting less. I had to help with people skills and improvement with customer relations.
Relaxing, easy, intuitive.
stressful for long periods of time, have to deal with a lot of upset people, management was poor.
Training and Quality Manager (Current Employee) – Farmington Hills, MI – July 12, 2018
dont work there ever they do not pay you your worth they expect you to do 10 thousands job plus yours and expect the results, no training not managment mentoring sorry place to work... printers dont work, you have to have your own paper for your deparment, no toliet paper or cleaning supplies its a dump..
Medical Claims Processor (Current Employee) – Greenville, SC – July 11, 2018
Its like high school through out the entire building. So many people are unprofessional and nasty. Drama drama drama! If you keep your head down and focus on your work, you will not get sucked into the whirlwind of high school drama. And they are not good at communicating or relaying important information.
Pay, work hours, No inbound or outbound calling.
Unprofessional co workers, management, lack of communication from management, to many young drama filled people working.
manager (Former Employee) – Oshawa – July 10, 2018
Your experience with CNX will be dependent upon the line of business you are working for. Most will enable your development and progression however require very long hours. Most of the management teams are extremely skilled and open to fresh ideas and techniques. Some lines have struck a great work life balance as well. I would recommend that you interview your employer just as much as they interview you and get everything important written into your contract.