Concentrix Employee Reviews

3.4
Overall rating
Based on 4,320 reviews
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Found 1,617 reviews matching the search See all 4,319 reviews
2.0
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Work at home culture with only web video contact
WAH phone agent for Apple products. (Former Employee) –  Tarpon Springs, FLJuly 21, 2018
I would get up and go to my desk and log in to my Apple computer.
I learned phone etiquette, and multtasking. I did not like the management system because it was highly audited and arbitrary.
Pros
At home no commute
Cons
Non social and no direct contact
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4.0
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Work at home
CUSTOMER SERVICE/TECHNICAL SUPPORT (Current Employee) –  Work at HomeJuly 19, 2018
I have been working for about two weeks and it kinda hard but everyday is a learning experience. I love the job i work from home doing tech support. The starting pay is great and the room to grow is also great
Pros
starting pay
Cons
shift bids
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1.0
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ehh
Customer Service Representative (Former Employee) –  Farmington Hills, MIJuly 18, 2018
they cheated employees out of the paychecks with resulted in a lawsuit. Ghetto and super unprofessional. Management didn't know what to do. no room for growth
Pros
Free Netflix
Cons
Everything
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1.0
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It was a challenging work environment
PATIENT CARE ADVOCATE (Current Employee) –  Henrico County, VAJuly 18, 2018
The hardest part of the job was no career advancement. I gained a great deal of information about medical prescriptions. I learned about medical insurance.
Pros
Learning about the medical profession
Cons
No career advancement
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1.0
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Was a difficult but very relaxed work place
Customer Service Representative (Former Employee) –  Daleville, INJuly 18, 2018
Personally I felt that it was a joke to work there. Many employees would steal and be rude to others. It was hard to make customers happy when having to lie about a product and tell them they were getting more when they were getting less. I had to help with people skills and improvement with customer relations.
Pros
Relaxing, easy, intuitive.
Cons
stressful for long periods of time, have to deal with a lot of upset people, management was poor.
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3.0
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poor management no communication
BDS Marketing (Former Employee) –  Pittsford, NYJuly 18, 2018
They promise one on one training but never follow through. they look for reasons to get rid of you. poor management. They have no dedication to seasoned employees. Compared to others then
Pros
none
Cons
no communication, favoritism
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5.0
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Exciting and fast paced work environment.
Call Center/Recall Specialist (Former Employee) –  Farmington Hills, MIJuly 17, 2018
Enjoyed working for the company, but there was little room for advancement and receiving better pay. Definitely a great job starter/in between job. Would highly recommend to college students .
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1.0
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Good stepping stone job
Advisor/ Team Leader (Former Employee) –  Warren, MIJuly 16, 2018
Working at a company that got worse instead of better, sums up Concentrix. Wanna get passed over for promotions because of extreme favoritism? Work here! Wanna max out after 2 pay raises? Work here!
Pros
Some good people
Cons
Half hour lunches. Mandatory overtime. Not promoted because of skill but who you sleep with.
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1.0
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Poor to say the least
Customer Service Representative (Former Employee) –  Tempe, AZJuly 16, 2018
I do not recommend working for this company. Upper management is not structured nor competent to provide adequet resources for their managers and employees.
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5.0
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Loved it
Product Support Specialist (Former Employee) –  New York, NYJuly 13, 2018
With this job you have a fixed schedule. 40hrs a week. Full time with paid vacation time and sick days. They offer the chance to grow with the company within 6months.
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3.0
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Almost a good company to work for
Technical Support Representative (Current Employee) –  Southfield, MIJuly 13, 2018
The pay is pretty decent but thou have to hope and pray you get paid the correct amount of hours at the correct rate or if you get paid at all. Good luck!!!
Pros
Great material and great life skills taught
Cons
The pay system is horrible and inconsistent.
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1.0
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two thumbs down
Training and Quality Manager (Current Employee) –  Farmington Hills, MIJuly 12, 2018
dont work there ever they do not pay you your worth they expect you to do 10 thousands job plus yours and expect the results, no training not managment mentoring sorry place to work... printers dont work, you have to have your own paper for your deparment, no toliet paper or cleaning supplies its a dump..
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5.0
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great people
Customer Service Rep (Former Employee) –  Fremont, CAJuly 12, 2018
We had a great team, always encouraging one another, great managers, always helping, great support when needed. Liked being able to work from home for a while., but missed the social interacting.
Pros
worked from home
Cons
scheduling always changing
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4.0
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A great place to work
Technical Support Advisor (Former Employee) –  Milwaukee, WIJuly 12, 2018
They off good education, and good training for Technical Support. They are willing to work with people with diverse backgrounds. Will work with you on you schedule.
Pros
A great place to gain experience
Cons
High retention rate
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1.0
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Always check your pay stubs
RECALL AGENT (Former Employee) –  Farmington Hills, MIJuly 12, 2018
Management tries to come up with new rules and regulations that end up contradicting them. The systems are always down. And they always try to find some way to cheat you out out of your hours/money
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3.0
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Sometimes very stressful
Medical Claims Processor (Current Employee) –  Greenville, SCJuly 11, 2018
Its like high school through out the entire building. So many people are unprofessional and nasty. Drama drama drama! If you keep your head down and focus on your work, you will not get sucked into the whirlwind of high school drama. And they are not good at communicating or relaying important information.
Pros
Pay, work hours, No inbound or outbound calling.
Cons
Unprofessional co workers, management, lack of communication from management, to many young drama filled people working.
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1.0
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Bad Experiance
Product Specialist (Former Employee) –  Boulder, COJuly 11, 2018
Concentrix is a 3rd party vendor that only looked at the numbers. No room for promotion, even though it was promised at interview. Company quickly looked to outsource
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4.0
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Fast paced
Member Services Rep (Former Employee) –  Greenville, SCJuly 10, 2018
Constant schedule changes make it difficult to adjust your life schedule. There is no continuity. Vendor changes effect our positions constantly. Otherwise a good place to work
Pros
Raises
Cons
Auto Dialer
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3.0
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Great for Advancement, Poor WLB
manager (Former Employee) –  OshawaJuly 10, 2018
Your experience with CNX will be dependent upon the line of business you are working for. Most will enable your development and progression however require very long hours. Most of the management teams are extremely skilled and open to fresh ideas and techniques. Some lines have struck a great work life balance as well. I would recommend that you interview your employer just as much as they interview you and get everything important written into your contract.
Pros
Education, career progression, skill development
Cons
Poor work life balance
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3.0
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Nice coworkers bad team leads
Representative, Customer Service (Former Employee) –  Daleville, INJuly 9, 2018
I had wonderful coworkers, it was like a family there but some team leads weren't so nice and only talked to you about where you were in your work or if you needed help.
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