ConEst Software Systems Employee Reviews

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3.0
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A great place to work for under the new management
Digital Marketing Manager (Former Employee) –  Manchester, NHJune 9, 2017
Great company since new management has taken over. With benefits that have greatly improved, a knowledgeable staff and eager management to improve the quality and marketing of their products, ConEst is a nice company to work for. Great company lunches on Fridays.
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5.0
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ConEst was recently acquired by JDM Technology Group
Technical Support Representative (Current Employee) –  Manchester, NHApril 14, 2017
I've been working at ConEst for ~5 years, it's had it's ups and downs, but the one thing that I like most about working here is the fact that if you have a talent, you are encouraged to use it. Most people wear multiple hats, and jump in and assist where needed. This lends to an amazing team-based work ethic.

The product that we sell is amazing, our sales and support staff are second to none, and with the recent acquisition our leadership has never been stronger.
Pros
Free Lunch on Fridays, open-door policy with management, command hierarchy is very informal, nobody treats anyone like they are higher or lower, everyone just works together.
Cons
The parking situation is bad, especially during winter.
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Horrible place to work if you value your sanity...
Software Sales (Former Employee) –  Manchester, NHMarch 26, 2015
Privately held small business with husband and wife owners. The VP/GM handles sales, marketing, product fulfillment, customer support, training and HR. The CEO primary focus is product development.

While interviewing they can be quite charming and you will hear about the desire for new ideas to contribute to building the company. That all comes to screeching halt within days or weeks and you find if it is not their idea, it is no idea. There is no authority to make a decision without it being signed off by them and individual initiative is viewed negatively.

Company has very high turnover, resulting in lost revenue, momentum and poor morale. Employees are afraid to speak up, offer insight, and ask good questions. Collaboration and camaraderie are frowned upon and viewed as a threat, not a benefit. The office environment is depressing.

Management expects no use of cell phones, Internet or any interaction with others.

All sales inquiries and leads are routed to GM and there are no defined sales territories. Lead assignment to outside sales, when not kept in-house is subjective and are allocated by GM.

If interviewing for sales or marketing related positions it would be helpful ask about turnover and how many sales/marketing associates and managers have come and gone within the last 2 years and what was the average tenure and reason for leaving?

The hardest part of the job is waiting for the day or week to end. What a pity for a company that could be great if there was a change in management.
Pros
Free coffee and snacks, Clean office, Great employees, Terrific product and fantastic customer support
Cons
No Leadership, No ongoing training or team building, Management monitors your incoming and outgoing calls, Management regularly reads your email, No business plan, Micromanagement, No performance standards or review process, No written objectives or responsibilities, Management speaks poorly of existing and former employees
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2.0
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A Surreal Combination of Kindergarten and Prison Camp
Worker (Current Employee) –  Manchester, NHNovember 7, 2014
Other reviewers have said working here is like being in high school working for your principal & vice principal. I disagree...It's much more like kindergarten. I'm surprised they don't require employees to raise their hands to use the bathroom.

A lot depends on if you're working in the tech area (not too bad) or the sales/marketing/finance/customer support/HR areas (bad). The tech area reports to the husband/owner. He's smart, a good businessman, and reminds you of your grandfather; he generally leaves you alone to do your work.

But the wife/owner, who serves as general manager and manages sales/marketing/finance/customer support/HR, she is truly a piece of work. She seems to suffer from a pathological social disorder of some sort; when I say psychotic I don't use it in exaggeration, I use it in the true sense of "divorced from reality". She makes you think you're crazy, so you have to keep telling yourself that it's her not you. For instance, if she decides she doesn't like you she will just begin ignoring you until you either get fired or quit.The company has a fantastic software product to sell, but sadly the firm will never grow to its potential as long at the wife remains. She seems to need to control absolutely every aspect of the operations, even to the point where, at the end of each day, she (the general manager) is in the back room preparing boxes of product for shipment, shrink-wrapping, etc. Because surely there is no one capable of shrink-wrapping a box as well as she can! If you like being told where, when, and how exactly to do everything in your job,
  more... this is the place for you. But if you're a professional who values bringing your skills to bear on a problem and thus make a positive impact on a company, stay away from this place.

Some general notes:

Cell phones are forbidden; they usually make that policy clear up front in the interviews. If you're caught using one, they will file away that incident and may use it once they decide to fire you, for "violating company policy".

Talking with other co-workers is pretty much frowned upon too. When I first started I couldn't understand why, whenever I attempted to engage someone in conversation, they acted like a frightened rabbit. Then I realized that the owners actively discourage such interaction and threaten to fire people for "talking too much".

Oh, and they keep the blinds closed and turn off as many lights as possible (to save electricity?), so bring your headlamp. They also expect everyone in at 8:00am during a blizzard, then grumble that people are tracking snow on the carpet.

So many people are hired and fired in such a short time that I expect they'll soon install a revolving glass door to make ingress/egress easier for everyone.

Even if you're desperately out of work and need something to hold you over, you might want to consider chewing your leg off first.
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Pros
Free coffee; no extra charge for heat and electricity. Great software product.
Cons
Dismal work environment. See the review.
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Terrible Management, Bad work culture...stay away from this company
Sales (Former Employee) –  Manchester,NHMay 29, 2014
Owners are dysfunctional managers which leads to tremendous employee turnover. Very little respect given to employees with employees often berated in public view. Very low employee morale as just about every employee is thinking of leaving the company. 50% turnover in the past year alone. Management has disdain for the sales force.
Pros
Decent product, It's a job
Cons
Poor management, high employee turnover, no employee respect
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Run the other way!
Director (Former Employee) –  ManchesterJanuary 28, 2014
Just a horrendous work environment. No one speaks to one another. No one is happy. I've even spoken to current colleagues about this. People leave for lunch daily but then you find out that it reflects poorly on you with the owners if you do. Unfortunately I discovered all of this after taking the job.
Pros
Good pay, all health benefits covered in full
Cons
Negative work environment
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Don't even think about it
Marketing Director (Former Employee) –  Manchester, NHNovember 1, 2013
It all sounds awesome in the interview stage then wham....you're wondering what happened once you start work. Bizarre management, think about your high school principal and vice principal for an analogy, then add socially awkward. Speaking to co-workers is discouraged except at lunch, if you like being under complete scrutiny, having your telephone conversations listened to, and no communication on what you need to do your job, as well as the overall feeling that you're back in high school with no respect or courtesy as an adult professional then this is definitely the place for you.
Pros
Birthday cake on your birthday, good product
Cons
Dealing with dysfunctional management
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3.0
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High Turnover in sales
Created Testing/QA (Former Employee) –  Manchester, NHOctober 17, 2012
This company has a high turnover in sales. Good if you need a job but don't leave anything stable to go here hoping to succeed
Pros
regular paycheck, benefits
Cons
bizzare management
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2.1
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