Cash Poster/ Patient financial representative
Patient Financial Services Representative (Former Employee) – Edina, MN – January 12, 2019
Patient financial representative, I had interaction with co workers from other department. Assisting guarantors on setting payment plans, taking payments. Insurance verifications and claims questions and claim staff. Cash posting, worked independently, but really did not have the proper training to handle the high volume of corrections and adjustments, very difficult getting assistance from claims staff.
Very stressful. Lack of Management staff to assist.