When I was first hired back in 2017 the company itself appeared to be well run. But as I have come to realize, as do many other aides employed here, the office staff here in Gloucester is as fake as can be. They constantly talk about each other behind backs, in front of other aides etc. Nice to us when they want something , rude when we can’t work an extra shift. Three different women in that office think they are top dog. Ugh. Everyone’s a manager in that office. Too many chiefs not enough Indians. Different schedulers call within 3 minutes of each other asking for me to take same shift I just told first one that I can not take. It’s frustrating and unprofessional. I live in Gloucester so it is convenient to stay with this agency. Unfortunately.