Phone screen by in house recruiter, behavioral assessment via computer, answer an essay question, meet with a team member on the floor at their desk, in person interview with 2 trainers after they have you do a mock phone call in a conference room, next is a another interview with 2 managers who do behavioral questions, then another person joins the room usually the site director. Takes several hours
Answered - Direct Support Professional (Former Employee) - Cleveland, OH
Easy no issue
Answered - Account Manager (Current Employee) - Merrimack, NH
Referred to connection by one of their clients, IT Vice President at Mesirow Financial.
Answered - IT Operations Support Specialist (Former Employee) - Chicago IL, Client location
They go over the questions that are provided on the application and allow you to ask any additional questions.
Answered - Customer Service Representative (Current Employee) - Olean, NY
Typing/Interview with a Supervisor/Computer Skills/Customer Service Skills
Answered - Supervisor/Agent (Current Employee) - Loves Park, IL
The company it self is a nice place to work, very easy to do if you pay attention to details
Answered - CSR - Customer Service Representative (Current Employee) - Jamestown, NY