Typical day as an Inside SA. You start your day by double checking your web ex meetings with customer's. Making sure any details are handled. Handle and bill of materials need for customers. Build out the sales quote and past it on to sales rep. Find a balance with handling sales calls and certifications we are required to have. What I have learned. Outside of the technology that I have gained thru certifications. I have grown in my sales skills and communication skills. The ability to discuss complex things in away that not only makes sense to a customer but actually targets the customer business challenges. Management. In my department it has been strong and supportive. The hardest thing within Connection is the big three departments don't communicate effectivly with each other. Product management is focus on selling marketing. Sales is focused on selling anything the moves with no care of Product management goals. My department is trying to sell enterprise product and services. Neither department cares if one hits goal or does not. Everyone is out for themselves. Workplace culture. The culture is actually very good outside of sales goals. Employees tend to hangout together and work hard. Hardest part of the job. Is having a sales goal tied to your bonus when the actual sales floor is paid differently. As a sales support role paid on DataCenter products year over year growth. It is hard when the sales floor is paid commission based on GP on anything they sell. Sales floor does not really care if SA's hit bonus or not. Most enjoyable part. It is when I get to teachmore... new hires about technology and how it impacts companies. Also love to help customers with a solution that makes an impact on the way they do business.less
Free lunch. free swag. ability to continue to learn with no expense to me.
lack of continuity with in company, Working with new sales reps that do not have the right experience to do the job.
TEAM LEAD - PROJECT COORDINATOR (Current Employee) – Schaumburg, IL – February 8, 2019
Management is absolutely terrible. They hold you down and don't let you progress even after bending over backwards for them for 3 years. They don't promote any kind of positivity. No team outings, no team lunches, no team parties allowed, no recognition whatsoever. What they do promote is favoritism though. Certain departments are allowed to do certain things when other departments are not. Manager also doesn't practice what he preaches and goes against his own rules. Wouldn't even recommend this company to my enemies.
I am worried that they may eliminate my job in the future.
Distribution Representative (Current Employee) – Wilmington, OH 45177 – January 23, 2019
I manage the paperwork with the orders that come through our warehouse. The management has changed a lot in the last year. My coworkers are great people to work with. The hardest part of my job would be processing international orders. I have to do all the paperwork and documents on all the orders that come through the warehouse.
Best CEO I ever work for. Manager became a great friend of mine, co-workers and I became friends. It was just a great environment work at. If I ever move back to Florida I would love to go back to work for Connection.
Not in sales (Former Employee) – NH – December 14, 2018
Can learn a lot because there is not enough man-power to keep up with demand. Management will accept feedback as long as negative attitude is avoided. Flexibility depends upon your manager. Company rewards sales and almost all rewards and events are for sales employees only. Company is doing some things right, just look at the earnings history.
This is great place to get a start, but if you are looking to establish a long term career this is not the place for you. Atmosphere was fun and this is a enjoyable place to work. Benefits are decent, but pay is not competitive to other companies for the same type of work.
Solutions Architect (Former Employee) – Remote – November 2, 2018
Extremely corrupted culture. It starts from the HR and ends with the Upper Management. Hiring process is totally broken. Psychological abuse is a norm in this company.Nothing would change even you inform the Upper Managemnt.
Corporate Account Manager (Current Employee) – Exton, PA – October 5, 2018
Let me just preface this by saying I was a model employee who exceeded their sales targets consistently every month. Overall this company is great and I enjoyed the environment i was in and all my coworkers. It was like a little family, which turned out to be a curse to new employees. The starting salary is horrendous for a inside sales job ($32,500) with bridge payments ($10,000) that decrease every year for 3 years. The commission structure is set up to reward the longer tenured employees who have established Enterprise accounts. After grinding and creating a solid book of business and being on pace to bring in over a million dollars for the year, I had nothing to show for it. My best month I made $500 in commissions after selling close to 200k in products. After doing research into similar companies this is the worst commission structure for the type of work we do. The other problem is how close all the older tenured employers are. Most of the people in our office have been working together for over 5 years with no new hires. With that being said, there was a lot favoritism within management to give the active buying accounts to their closest friends instead of spreading out to people who consistently show up and work hard. The company has a great future, but they need to adapt to the times and compensate emoyees equally to what the competition is.
Corporate Account Manager Northeast, B to B Sales (Current Employee) – Merrimack, NH – September 18, 2018
Very low base salary to survive on when months are slow. No room for advancement after several attempts. You can lose your accounts anytime at companies discretion. No equal distribution of accounts when someone leaves. Accounts with good spend always go to firmly established reps doing well already. Rich get richer. Make you sign a non compete which prohibits you from working in the it industry for 18 months. Basically you starve for 18 months if this was your only field of expertise.
No room for advancement low base salary. Non compete prohibitive .