connectRN Employee Reviews

So far, connectRN has been smooth and easy process as far as onboarding. I had an expired TB test and they are paying for me to have another one done.

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Good communications with support team, quick resolutions.

Clinical Licensed Practical Nurse (Former Employee) - various - September 11, 2023

A typical day at work varies as i work at various sites. Thus, the support team is important: they are always reachable, professional, competent and willing to assist you promptly and get to a favorable resolve. You are held accountable for attendance et. al. no call no shows, excessive call outs. Should there be a complain from a facility ConnectRN will support you in any investigation, listen to your side and support you.

Pros

Free and reduced perks and bonuses for working certain number of shifts.

Cons

Limited sites to work at depending on the ‘healthcare trends’ : out of ConnectRN’s controlL

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connectRN insights

Based on 182 survey responses

What people like

Ability to meet personal goals
Clear sense of purpose
Time and location flexibility

Flexible

RN (Current Employee) - Remote - September 5, 2023

Flexible position. Lately has changed processes without notifying positions. Not the best agency in some areas but a decent side job. Not happy with some rollouts some onboarding issues and a whole division such as home health which virtually contains 0 work.

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Okay place to work per diem

LPN (Licensed Practical Nurse) (Current Employee) - Rhode Island - September 4, 2023

Not bad place to work, some times the hours are plenty and sometimes they are not. It’s good to have another per diem job on the side or a full time job for a stable income.

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Don’t care about workers

LPN (Licensed Practical Nurse) (Current Employee) - Richmond, VA - August 25, 2023

Unfair treatment of workers. They accept lies from facilities without consideration. Cannot call out sick without negative consequences. They always take the side of facilities that lie about staff.

Pros

Flexibility

Cons

Do not really care about staff

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Really easy to pick up shifts on the app

Registered Nurse (Current Employee) - Waltham, MA - August 22, 2023

You can pick up any chef you like on the app at any time during the day. Go to any facility you like if you don’t like the facility you do not have to return. Work as many hours as you want during the week no minimum or maximum.

Pros

Flexibility

Cons

Flat rate

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Easy to pick up shifts, when they're available...

CNA - Certified Nursing Assistant (Current Employee) - Richmond, VA - August 22, 2023

The really only bad thing I have to say about this company is, if you accidentally apply to an instant accept shift, and you immediately call and say hey, I didn't mean to apply for that, they still make you call out, and its counted against you, on the same side of that the double shift are set up that its easy to accidentally accept a second shift when you didn't want it. I have also had issues with the app freezing and not letting me get clocked in. Also there are no repercussions for the facilities that cancel shifts, if we're basically graded on amount of times we call out they should be graded on how many times they cancel.

Pros

Work home balance is great

Cons

only long term care available, need an act of congress to get a call out excused.

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love being able to create my own schedulw

CNA - Certified Nursing Assistant (Current Employee) - any - August 17, 2023

what sucks about the company is the rate at work your shifts can be canceled and having to find a shift somewhere else. It's hard to get in contact with the agency when the app acts up and you can't sign in, it delays your pay if the app acts up and no one is able to answer the phone, they don't take out taxes properly so you're at risk of owing at the end of the year

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Ok overall

CNA (Former Employee) - Chicago, IL - August 17, 2023

Location was to far but does daily pay so that’s the catch, I wish I could’ve continued with them but without a vehicle it’s hard to travel to their locations.

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Great workplace

LPN (Licensed Practical Nurse) (Current Employee) - Maryland - August 10, 2023

Experiencing different communities and not being locked in to one place is a plus. Fast pay and good selection of places to choose from. Connect RN has a wide range of different skill nursing and assisted living facilities to choose from.

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No shift is promised, use as a second job

LPN (Current Employee) - Ohio - July 31, 2023

They do offer cancellation pay- 4 hours if your shift was cancelled 4 hours or less before you were supposed to begin the shift. I have driven 1.5 hours to work to be told I was not needed, but the scheduler was not in and they couldn’t cancel me through connectrn without them. I could not pick up other shifts that day, as I was “overdue for check in” and the same thing happened the next day. For both of these days I was only given 4 hours of cancellation pay; and I was unavailable the entire 12 hours that the shift was supposed to be.

Pros

Instant accept shifts, rewards programs, daily pay.

Cons

Time sheets need watched closely, and check stubs as well, They will argue they paid you correctly until you prove otherwise, They do fix their mistakes when you aggravate them enough, though.

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The pay is good most of the time it great.

CNA/GNA (Current Employee) - Waltham, MA - July 30, 2023

What is the best part of working at the company?Get to work how much you want What is the most stressful part about working at the company?When facilities cancels your shift after they have already accepted you.What is the work environment and culture like at the company?I don’t work directly for them it is a staffing agency.What is a typical day like for you at the company?I don’t work directly for the company.

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Stna

STNA (State Tested Nursing Assistant) (Current Employee) - Cleveland, OH - July 25, 2023

I enjoy my job and I feel as if I’m appreciated for all my hard work. I wish that there where more shifts available with higher rates. Wish that they had instant pay.

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Constant cancelled shifts

GNA/CNA (Former Employee) - Baltimore, MD - July 19, 2023

Could not get a shift and the one I did get it was no communication about the facilities , constant cancel shifts after months of trying to pick up shifts I stopped trying .Hopefully they have changed since i was trying to pick up work from them.

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No experience due to false advertisement of shifts available.

Licensed Practical Nurse (Former Employee) - Springfield, OH - July 11, 2023

What is the best part of working at the company?Nothing. No shifts available anywhere. Always getting cancelled. What is the most stressful part about working at the company?Always being cancelled and no shifts available What is the work environment and culture like at the company?Terrible. They don’t even answer the phone or try to assist when help is needed.What is a typical day like for you at the company?I honestly wouldn’t know since they have no shifts

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Great pay! And lots of work choices

CNA - Certified Nursing Assistant (Current Employee) - Colorado - July 7, 2023

I work for a staffing agency and hopefully this facility it a good work environment. I’ve heard some not so great reviews about this place so hopefully it not true

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Times are changing

Licensed Practical Nurse (Current Employee) - Baltimore, MD - July 2, 2023

Facilities are cancelling shifts last minute, DNR's for no valid reason. No communication nor support provided by CRN staff. PRN or Part-time is better.

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Its an okay agency

CNA - Certified Nursing Assistant (Current Employee) - Virginia - June 27, 2023

Pros: You can pick up shift that you want. Pay a little more compared to a facility Cons: Trouble with communicationSometimes, working in an agency means you don't know what's waiting for you once you are new to the facility. Worst case scenario, you will work alone in a facility with lots of residents.

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Not the best agency to work with

Certified Nursing Assistant (CNA) (Current Employee) - Philadelphia, PA - June 24, 2023

ConnectRN claims to support its employees but it doesn’t not. I’ve had many issues where I had to fight for my pay, contact payroll multiple times becside I was not paid correctly. If a facility does not approve you time sheet you will NOT be paid although ConnectRN has the ability to see you onsite location for the duration of the shift. They are not considerate of an employees life outside of work. I once was in a car accident, sent in prof of the accident I was still marked as inexcusable absence although I was in the hospital, they excepted mento come in for a shift I notified them hours before that I would not be able tot attend. Overall the only perk I’ve found is that you can make your own schedule.

Pros

Flexibility of making your own schedule.

Cons

Sometimes shifts are not paid out in a timely manner, There is no direct management if there’s an issue at hand, The company does not support its employees.

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Very unresponsive.

CNA - Certified Nursing Assistant (Former Employee) - Denver, CO - May 28, 2023

ConnectRN staff is unresponsive. Never had anybody got in contact with me if I had a question. After you pick up a shift, you must wait forever, so the facility fills with other clinicians and cancels you, this policy needs to be closely looked at. Even though, when you get canceled - nobody would let you know, you have to ask. Very unprofessional staff and a scam company. Go after other companies, guys, don't waste your time. They ain't your help.

Pros

none

Cons

Staff support, policy

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Great

LPN (Current Employee) - Chillicothe, OH - May 18, 2023

Super great can make your own schedule!!!Some of the facilities aren’t great, but you aren’t forced to work anywhere you don’t want to. Unfair that facility can dnr you for any reason and company doesn’t back you up. Other than that nothing but good to say

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