Connex Credit Union Employee Reviews

Showing all 16 reviews
Sort by: Helpfulness | Rating | Date
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
one-star
service (Former Employee) –  CTMarch 2, 2019
members and co-workers were great. branch management not so much. respect for employees was sometimes lacking. raises promised and not delivered. bad morale
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good stepping stone
New Account Representative (Current Employee) –  CTFebruary 23, 2019
As a NAR, they definitely work you to death but the company is growing and striving for the best. Career advancement is slim but benefits are good. You learn a lot working here and it provides some great networking opportunities if you're frontline. Do not expect to make a career out of this but at least build your resume. Great stepping stone!
Pros
Rewards, Benefits, Appreciation MVA, tries to be a good working envirnonment, free lunches sometimes, free coffee
Cons
Stressful, goal-oriented, not enough pay for the stress, systems not up to date, career advancement, favortism
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Cut Throat Culture
Assistant Manager (Former Employee) –  North Haven, CTDecember 28, 2018
Systems are so old. Poor leadership in most areas. Employees have been here for many years and culture is very cut throat. Tend to focus on lower earning membership.
Pros
Not many.
Cons
Growth opportunities.
Was this review helpful?Yes 2NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Small Company
Branch Manager (Current Employee) –  North Haven, CTSeptember 5, 2018
They care about their employees and their members. Majority of employees are very engaged. They value your thoughts and opinions. Everyone gets to know one another and it makes for a good team.
Pros
Great culture and environment.
Cons
It’s a small company so advancement can take time.
Was this review helpful?Yes 1No 1Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
hot mess
Financial Needs Specialist (Former Employee) –  North Haven, CTMarch 31, 2018
worked in the call center for a very short period of time. made sales goals and was approached about a promotion even though i was only there for a couple of months. no one took accountability for their work, entire depts disappeared for meetings at a time, you couldn't look things up bc their intranet and policies were archaic. wouldn't recommend to anyone. friend who worked there after I left said the same thing.
Was this review helpful?Yes 4No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great opportunity to learn about financial industry
Mortgage Loan Officer (Former Employee) –  New Haven, CTOctober 21, 2017
Great opportunity being fresh out of college, learned a lot about financial management and bringing those services to the membership (customers). Was a great stepping stool.
Pros
professional, caring staff.
Cons
none
Was this review helpful?Yes 4No 1Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Dont even bother
Service Coordinator (Former Employee) –  North Haven, CTOctober 17, 2017
Completely unprofessional. They will use your credit against you. Offer you a job and then tell you sorry we can't hire you. You are better off pan handling then attempting to get a job here.
Pros
Nothing
Cons
Everything
Was this review helpful?Yes 9No 3Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great workplace environment
Member Service Representative (Current Employee) –  Hamden, CTMay 9, 2017
Everyone is willing to help out if you have a question or issue. Company participates in many charitable and social events in the area. Job advancement rate is high.
Was this review helpful?Yes 5No 2Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive Environment
Assistant Branch Manager (Current Employee) –  North Haven, CTFebruary 1, 2016
On a daily basis I work with anywhere from 10-20 different level officers throughout the company. I also work with a minimum of 15 members, new and current, on a daily basis, which allows me to see many different people and put all of my knowledge to the test.
Was this review helpful?Yes 3No 1Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A place to stunt your growth
Financial Needs Specialist (Current Employee) –  North Haven CTAugust 24, 2015
People have been in the same positions for many years with very few advancement options. I would recommend as a filler job but not a career
Was this review helpful?Yes 6NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Place to Further Career
New Account Representative (Current Employee) –  North Haven, CTMarch 10, 2015
Connex is overall a very nice company. The hours are very reasonable, starting pay is right on par with where it should be, and overall the management team is fairly solid. While Connex is a small company it does recognize good employees and will try and help them move up whenever possible. Connex gives you the ability to make decisions and is not a place to work if you are looking to have your hand held. Most people work hard and the ones who don't often don't last long.
Pros
Good hours, solid pay, reasonable expectations and goals
Cons
Benefits are okay but not great
Was this review helpful?Yes 7No 1Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A great holiday job with better hourly pay than most entry level teller positions
Member Sales and Service Rep (Former Employee) –  Orange, CTMarch 31, 2014
Most days are busy.Customer service is highly valued.The hardest part of the job is training consist of learning the same responsibilities as management as an entry level employee.
Pros
Offers better hourly pay than many entry level positions.
Cons
High turnover rate, High stress, Sales driven culture, Responsibilities as management during entry level period
Was this review helpful?Yes 10NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Hard to give a fair rate
Senior Accountant (Former Employee) –  North Haven, CTJune 13, 2013
Spent a few years working there, Finance department was good but lacked the team work and they are very relax. No sense of urgency. Financials were done in a clean manner. Management disconnected from staff but I guess that is almost everywhere.
Pros
Excellent hours of work and no long nights
Cons
Salary needs serious improvement
Was this review helpful?Yes 9No 3Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great work enviornment
Customer Service Representative (Former Employee) –  North Haven, CTFebruary 5, 2013
Connex Credit Union is a great work place to further your career, learn and improve your customer service skills.
Was this review helpful?Yes 4No 15Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Products are good but employee morale is low
Teller (Current Employee) –  ConnecticutNovember 29, 2011
If you are looking for a career in corporate america try your luck some place else. The employee's are not valued and the pay is low.
Pros
members are nice
Cons
unappreciated, low-pay
Was this review helpful?Yes 15No 5Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Connex Credit Union. Our community is ready to answer.

Ask a Question

Overall rating

3.2
Based on 16 reviews
54
45
30
24
13

Ratings by category

3.4Work/Life Balance
3.2Compensation/Benefits
2.8Job Security/Advancement
3.0Management
3.1Culture

Connex Credit Union Reviews by Location