Connex Credit Union Employee Reviews

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hot mess
Financial Needs Specialist (Former Employee) –  North Haven, CTMarch 31, 2018
worked in the call center for a very short period of time. made sales goals and was approached about a promotion even though i was only there for a couple of months. no one took accountability for their work, entire depts disappeared for meetings at a time, you couldn't look things up bc their intranet and policies were archaic. wouldn't recommend to anyone. friend who worked there after I left said the same thing.
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Dont even bother
Service Coordinator (Former Employee) –  North Haven, CTOctober 17, 2017
Completely unprofessional. They will use your credit against you. Offer you a job and then tell you sorry we can't hire you. You are better off pan handling then attempting to get a job here.
Pros
Nothing
Cons
Everything
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Great workplace environment
Member Service Representative (Current Employee) –  Hamden, CTMay 9, 2017
Everyone is willing to help out if you have a question or issue. Company participates in many charitable and social events in the area. Job advancement rate is high.
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Productive Environment
Assistant Branch Manager (Current Employee) –  North Haven, CTFebruary 1, 2016
On a daily basis I work with anywhere from 10-20 different level officers throughout the company. I also work with a minimum of 15 members, new and current, on a daily basis, which allows me to see many different people and put all of my knowledge to the test.
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A place to stunt your growth
Financial Needs Specialist (Current Employee) –  North Haven CTAugust 24, 2015
People have been in the same positions for many years with very few advancement options. I would recommend as a filler job but not a career
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Great Place to Further Career
New Account Representative (Current Employee) –  North Haven, CTMarch 10, 2015
Connex is overall a very nice company. The hours are very reasonable, starting pay is right on par with where it should be, and overall the management team is fairly solid. While Connex is a small company it does recognize good employees and will try and help them move up whenever possible. Connex gives you the ability to make decisions and is not a place to work if you are looking to have your hand held. Most people work hard and the ones who don't often don't last long.
Pros
Good hours, solid pay, reasonable expectations and goals
Cons
Benefits are okay but not great
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A great holiday job with better hourly pay than most entry level teller positions
Member Sales and Service Rep (Former Employee) –  Orange, CTMarch 31, 2014
Most days are busy.Customer service is highly valued.The hardest part of the job is training consist of learning the same responsibilities as management as an entry level employee.
Pros
Offers better hourly pay than many entry level positions.
Cons
High turnover rate, High stress, Sales driven culture, Responsibilities as management during entry level period
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Hard to give a fair rate
Senior Accountant (Former Employee) –  North Haven, CTJune 13, 2013
Spent a few years working there, Finance department was good but lacked the team work and they are very relax. No sense of urgency. Financials were done in a clean manner. Management disconnected from staff but I guess that is almost everywhere.
Pros
Excellent hours of work and no long nights
Cons
Salary needs serious improvement
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Great work enviornment
Customer Service Representative (Former Employee) –  North Haven, CTFebruary 5, 2013
Connex Credit Union is a great work place to further your career, learn and improve your customer service skills.
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Products are good but employee morale is low
Teller (Current Employee) –  ConnecticutNovember 29, 2011
If you are looking for a career in corporate america try your luck some place else. The employee's are not valued and the pay is low.
Pros
members are nice
Cons
unappreciated, low-pay
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Overall rating

3.3
Based on 11 reviews
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43
30
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Ratings by category

3.6Work/Life Balance
3.2Compensation/Benefits
2.8Job Security/Advancement
3.1Management
3.2Culture

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