Constellation West Employee Reviews

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somewhat of a hostile work environment
employee (Current Employee) –  Bellevue, NEJuly 6, 2018
There is an environment that makes you feel that you cannot make any mistakes at all and to make sure you are on the good side of the CEO. There were many many people fired on a whim, or for seemingly petty reasons. An employee was fired while they were away on vacation. They didnt even know until they tried to log in to their time and was unable to log in.

Several people fired for "not performing to company standards" despite not having received any write ups at all. Even after recently receiving a raise. Just makes for an insecure work environment to this day.
Pros
very flexible with work hours as long as time is made up
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Toxic Environment with Spineless Leadership
Tier II System Administrator (Former Employee) –  Kansas City, MOMarch 23, 2018
Avoid this company at all costs. You will have no life outside of work. Any life you do have outside of the office is not allowed to be thought about while you are at work. Any personal issues you may have are null and void as soon as you enter the gate. Management does not care about the issues that bother their employees, they just want the job done. People will talk about you behind your back. Management does not stand up for the employees when the employees no matter what the case. Or the ridiculous attendance policy that penalizes you for watching a sick child because your spouse is at work and there is no one else to watch your child. Or you being penalized because you got out of school late and will show up a few minutes late, but you call to inform the manager on shift. Or the fact that you send an email to the management and inform them of a doctor's appointment, but the day the appointment rolls around and you go to it, you get penalized for this action, even with them being informed weeks in advance. The management at this company, especially the Kansas City, M.O. area, are a bunch of spineless snakes in the grass. So if you choose to sell your soul to this organization, remember you have been warned of the many torments that will be fall you.
Pros
Education Benefits
Cons
Everything else
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Would not recommend
Not Disclosed (Current Employee) –  Corporate OfficeMarch 19, 2018
Little to know morale at all; everyone is fearful for their jobs. CEO is more about money in her pocket than building and retaining a great team, which is very unfortunate.
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Terrible company
Tier 2 Service Desk (Former Employee) –  Kansas City, MOJanuary 17, 2018
This organization is ran by a bunch of idiots. No Standardization, conflicts within all layers of the organization. Dont follow their own policies, or security procedures.
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Not considered a team player if you don't participate in Thanksgiving or Christmas activities
Help Desk Analyst (Former Employee) –  Kansas City, MOMarch 2, 2017
- Doesn't inform you of the shift you'll be working until after the training period let alone during the interview.

- Trainers will do everything for you and you have to ask coworkers on your shift how to do something. Doesn't allow you to "drive" the computer so you can gain more hands on experience.

- Get written up for things you should have been trained on in the first place before being turned loose.

- Nosy busybody tries to get in your business about everything and whines to management if you aren't being a team player - got upset if your name wasn't on the sign up sheet to bring food in for whatever party she wanted to have for holidays.

- Management will start screaming at you if you try to go above and beyond what they hired you to do. Tier 1 people really need to know more Tier 2 stuff in order to work tickets better. Weekly feedback would have been nice instead of "you're causing stress for the other shifts because of all your mistakes." Well, what are the mistakes?


Advice to Management

This is for local management - you really need to tone your own voice down as nobody wants to be screamed at at work. It isn't a one way conversation if you want to keep people working for you. Try listening to employees and see why they're acting "strange." Maybe they have issues that they're trying to deal with and need someone to talk to. Have a neutral third party on hand that employees can feel safe to express their feelings, and not have management retaliate. And above all, respect employees and their beliefs if they choose not to participate in holiday activities.
  more... Doesn't mean they're not a team player.

Also, see why people are making mistakes and revamp your training so that one person will do all the training and not just during slow times. Don't assume that people have been told what to do. Hold a person accountable for the training and create a handbook for new employees for the correct way of doing things. Make a checklist and have each new employee tell the trainer in their own words what each item means to them to make sure they understand what's being asked.
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Pros
Paid more than other jobs in the area
Cons
see review
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Non favorable work environment
IDIQ Program Manager (Former Employee) –  Fairfax, VA 22031September 4, 2016
Upper management now willing to change even when presented with overwhelming data and statistics to improve the business. CWest does not take care of their people and knows nothing of work-life balance.
Pros
None
Cons
They don't care
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Productive and fun work place
Project Manager (Current Employee) –  Fairfax, VAJuly 21, 2014
Great place to work!

Ability to work independently and grow company through valued opinions.
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Overall rating

1.8
Based on 9 reviews
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