Over all, this is a tough job to do and this company fights for every dollar it earns. There is so much fine print to try and follow, procedures are always changing, and sometimes you walk away, frustrated and wondering if you ever do anything right, because some of the managers can be a bit harsh and the job training isn't the greatest, but I do enjoy working for this company. We employ a lot of awesome people who are willing to help you with your daily battles and I have built some true friendships here. Our executive team is very kind and our CEO is a wonderful person to get to know and I would recommend working here. They also offer training classes for excel, skype, Microsoft Dynamics, and other software we use on a regular basis.
Outdoor walking track, free coffee, free breakfast once a month, great people, and awesome Christmas party.
Workplace negativity that can be hard to deal with, day to day, and we employ some emotionally unstable people.
Direct Service Worker (Former Employee) – Sunrise, FL – August 26, 2018
When i did get paid it was only half of what I was supposed to get and when i called to fix the issue I was always told it was my fault that they didn't process the timesheets on time or the correct way.
Personal Care Assistant (Former Employee) – Anchorage, AK – August 24, 2018
In my case you don't deal much with consumer direct as a company, it is mostly the family you have been placed with. My interactions with the office had always been good, they are very prompt, helpful, and informative.
Home Health Care Aide (Former Employee) – Sunrise, FL 33351 – August 22, 2018
It was great working with the patient at there home. Utilize all I learn and making patient comfortable its like taking care of a family member and organizing activates and pleasurable memories and stroll in the parks.
DIRECT CAREGIVER AND LIFE COACH (Former Employee) – Meridian, ID – August 21, 2018
A typical day would start at 8am. I would go to the house i worked and give direct care ti disabled adults. I learned patience. The management was poor, but only cause the guidelines were unclear. Any thing I needed i could call consumer direct and they'd solve although my manager in house would get upset, as she was worried her relationship with out clients parents would suffer if they heard from anyone but herself. culture was great! I really felt like I was helping. The hardest part of the job were the lack of benefits. The best part was helping improve clients lives.
Caregiver (Former Employee) – West Plains, MO – August 12, 2018
A typical day at work involved waking the client up and remind them to eat and do their chores and reminding them to bath then go about their regular day. I learned to be quick on my feet and observative Management took care of any and all problems Workplace culture took place in the clients home where staff felt it was a little stressful The hardest part of the job was teaching the client coping skills and reminding her of her meds. The most enjoyable part of the job was doing fun activities with the cliet
Home Health Aide (Former Employee) – Hudson, WI – July 4, 2018
Being able to keep clients in their homes instead of facilities was a great honor. If you needed something for your clients, the care team worked together to determine the best course of action to achieve the results that best suited the clients needs.
The care team was great to work with
loss of clients to facilities or death could change your income instantly
Direct Care Worker (Current Employee) – Emmett, ID – June 27, 2018
There were no benefits and no paid time off. working with the mentally challenged is fun, but there were no chances for advancement. Lots of chances to go out into the community. hardest part was dealing with behavioral issues from the client.
Administrative Support (Former Employee) – Missoula, MT – June 12, 2018
This company was the poorest company I've ever worked for. Consistently shuffled pay to the employees putting many in bad situation while they stalled getting the pay checks to them. Would come up with every excuse in the book to make it appear that it was the employees fault they didn't get paid. Very poor customer service. Routinely missed getting service to clients when needed. Ignored calls coming in to complain. Would send callers to voice mail so they wouldn't have to talk to them about their complaints.
Community Support Worker (Former Employee) – Idaho – June 11, 2018
This job is great for someone who is going to school, as long as you are able to go to school around their schedule. I was paid $14 dollars an hour for 25 hours a week. There is no progression with the job, its a base level job and you are as high as you can get in the company.