Billing Specialist/Receptionist (Former Employee) – Flint, MI – November 2, 2017
Responsible for daily data entry of billing ticket/ claim codes as well against the billing system. Manage client's personal information , also update clients charts. Take Phone calls & schedule appointments.
Case Manager (Former Employee) – Flint, MI – December 31, 2017
Poor training, poor management, and horrible pay. Unrealistic expectations without supervision help. Dirty and stinky office. No air conditioning all summer and the light bulbs were hardly changed with more than one occasion trying to use the restroom in the dark.
RECEPTIONIST / MEDICAL BILLING (Former Employee) – Hillsdale, MI – December 13, 2017
I loved my management team, love how receptive they are to new ideas and growing with their current employees. There are some disconnects on pay rate as to work load, but they are a non-profit agency so that is expected.
Great management, paid holidays, paid sick days, paid vacation
Front Desk Receptionist/Office Assistant (Former Employee) – Owosso, MI – December 8, 2017
If you care about your HIPPA rights, avoid this company. Poor management and dirty office. Maybe this is why the other locations have been shut down. The pay is too low to support anything. Snooty girls work in the front and the supervisors do much for the office. Work there for 5 years and put your notice in, then you are treated unfairly for the next two weeks. They took all my vacation time I had and extra pay
Free food at meetings, some flexibility with schedule.
No benefits, not enough pay especially for workload
Support Staff (Former Employee) – Flint, MI – March 23, 2017
I love my job but it does get stressful. like any business there are both good and bad aspects to workload and management but you will always find support in co-workers. Pay is so-so and benefits are ok for single people but not very family friendly. Over all it is a good place to work.
Great Co-Workers, fast paced work, lots of things to learn.Decent pay
Stressful, high workload, benefits not family friendly.
Receptionist (Current Employee) – Flint, MI – February 7, 2017
They promise you that it is easy to move up in the company and it never happens unless you are sleeping with someone that is a family member of the company. And if you are going around and kissing everyone that is hire up's butt then you might get considered for advancement. If you do get an advancement they are not going to pay you no more then what you are making now (which is probably low anyways). Stay away from this job it seems like a good job and they make it seem like you will be happy but believe me you won't be
Customer Service (Former Employee) – Owosso, MI – June 22, 2016
Believe the bad reviews on here. The management is horrible. The low pay/zero benefits is not worth what you have to deal with. Owosso branch is terrible, and higher management is very poor quality as well. Very dishonest and shady company to work for.
a non-profit company with family atmosphere for its' employees
Billing Coordinator (Current Employee) – Mason, Mi – August 6, 2014
The most enjoyable part of my job was investigating delinquent claims and finding out why claims were not paid.
the hardest part of the job was the work environment.
I learned about insurance verification, rules and timelines. I learned how to electronically upload and process claims. I also learned how to effectively manage employees to continue their work with payees and third party payers.