Dispatcher/Customer Service (Current Employee) – Louisville, KY – March 13, 2018
Very stressful, short staffed, over worked with no overtime. Many changes causing issues in all departments. Don't feel that upper mgmt trusts long time employees to not abuse overtime that is needed to complete job.
Management shows heavy favoritism to certain office staff. Favored employees are acknowledged and credited for well done work even on accounts that do not belong to them or which they have not worked. The employees who actually handle the accounts are not acknowledged at all by upper management. I guess Management sees what he wants to see.
Some employees are overworked and stretched far on many accounts while others are not. One employee consistently gets and makes personal calls all day long every day and yet nothing is said while other employees are struggling to cover busy phones lines.
Management will change your job overnight without notice, then promise you another position that is then given to someone else. Straight up lied to you. Then push you to do more.
Very unfair practices throughout. TOXIC atmosphere at best.
paycheck & 401k
heavy favoritism, uneven workload, lied to, extremely small raises
Owner Operator (Former Employee) – New Jersey – July 25, 2018
I would rate this company lower than a 1 star but that's as low as you can go on here. Being an owner operator mean that your truck must always keep moving, but under this company it only works if you are one of their favorites otherwise you will have consistent days of hearing "no work today try back tomorrow”. They may say no forced dispatched but when you give all your good loads to your lease purchase drivers then it really is forced dispatch. Now I prefer local work, so I can be home daily, but I don't expect to be "home daily" because there is no work, or all the work has gone to your favorites.
Not to mention every settlement week there is always some type of error with your payment. Need be some ridiculous chassis chargeback that's incorrect or some deduction that you never authorized like fuel hwy tax or bobtail ins, which is very hard to get back if at all, even when they know they've made an error and can clearly see it. Overall my best advice to you is to stay far away from this company and spare yourself the headache. If you choose otherwise and sign on with this company be prepared to have no resolution to any issues you have within the company because no one cares which is truly a reflection of the leadership at the top and just poor all around business practices.
Weekly settlements, Home Daily
Weekly payment errors, Favoritism, Home Daily-Inconsistent Work
Anonymous (Current Employee) – Anonymous – July 10, 2018
Typical corporate cut-throat atmosphere. The people in the cubicles work hard, but are hardly ever rewarded or even recognized. They encourage a culture where job security is nonexistent, therefore there is a lot of tension between departments. One of their favorite things to do is to punish good workers by giving them even more work to do, often in unrelated departments. Training for new hires is pretty much also delegated to the people in the cubicles and is minimal at best. Communication with upper management usually consists of a string of unanswered emails, as they are never available to talk (so much for their "open door policy"). RUN don't walk away from this place.
free food to keep the sheeple in the cubicles fat and happy
lack of communication, no room for growth, no recognition for a job well done
Independent Contractor (Former Employee) – Louisville, KY – June 20, 2018
Very Mismanaged. Doesn't matter how long you have been there. If you are not one of the "chosen ones" it can be a struggle. Management in Ohio always looking for the smallest thing to get rid of you and will cancel the contract with no notice. Even if they need to fabricate a reason. Management will also ignore be not only the contract but also Federal Regulations concerning the contract.
Dispatch / Operations Support (Former Employee) – Detroit, MI – February 5, 2018
Companies have high turnover for a reason. Usually it is more the drivers, but at this company there is high turnover for the office staff as well. Lots of management turnover, with the terminals being lead by corporate ladder climbers. Management turnover means staff turnover as well. Office Personnel usually leaves between 9 months - 1 year. Reasons may vary but the Detroit Terminal is always understaffed & never has enough trucks. Management always blames the people under them when they are reporting to upper management.
Dispatcher (Former Employee) – Norfolk, VA – January 19, 2018
This company lacks team players, it's every man for himself. Because of this lack of management the stress levels are high. Drivers are treated unfair, therefore lack the desire to run for the business and instead run for themselves.
Dispatcher/ Customer Service (Former Employee) – West Chester, OH – October 28, 2017
This organization is in a constant state of flux. Lack of Management and leadership has damaged the brand of the company. Communication is poor, expectations are not set thus it's hard to attain goals that you do not know what they are. The most enjoyable part of the job was the dedication my co-workers-peers had to the success of the business
Owner/Operator (Current Employee) – Cleveland, OH – March 17, 2017
Container Port Group is one of numerous intermodal companies in the Cleveland area. It is for owner operators only but offers a decent pay scale and has a wonderful benefits package most others don't. There is a great group of people in the office there to help out with any problem that might arise.
Job was very successful. People were very nice and easy to work with. The CEO was very helpful and a nice person to work for. Work on the job went easy and smooth. Only left to become a owner operator.
This is a very fast-paced environment, so if you don't handle stress very well, ContainerPort is not for you. The management is very knowledgeable about the industry, but they do not understand how to actually manage a group of people. One thing that I consistently heard from new employees (and experienced first hand in working with them) is that they felt like they were not trained properly. It makes for a very difficult work day.
Decent starting salary for the industry.
Essentially everything else outside of a decent starting salary. Note as well that raises are very, very low. Negotiate a high starting salary, because it won't increase much beyond that.
Owner/Operator (Former Employee) – Philadelphia, PA – May 25, 2016
This location is just awful.. dispatcher plays favoritism..very unprofessional..changing rates and rules as he please ..Wich do not apply to everybody just for less favorites... You can't make any money working as owner operator...Stay away from this company!!!!!!
Favoritism, changing rates and rules as they please for less favorite workers
Crane Operator (Current Employee) – Louisville, KY – June 26, 2015
Unload and load trains for Norfolk Southern. I learned the ins and out of the inter-modal industry. I learn how to mange a crew and get the best performance out of an individual. I am/was supposed to become apart of management who are also required to pitch in when the work load is heavy. The hardest part of the job is the long Hour and inconsistent train time. the flexibility was the most enjoyable part of the job.