Fired while sick, hadnt broken any rules nor given warnings or notice. Everything they tell you in training is not followed through on the floor. Which was my deal-breaker. This place was Conduent, Xerox, ACS.... With the most recent turnover, even longterm employees are jumping ship. The management has no interest in feedback that would improve the employee experience. They just threaten to fire, hold you back in training while they dump the worst calls on new people. But if you can make it out to the floor, good luck. It might work out.