A great place to work for someone who cares about patients.
Reception (Current Employee) – Windham, NH – August 28, 2014
This is an Walk In Urgent Care Center that is open 12+ hours everyday. Your day begins and ends together. I work three 12 hour shifts per week. I have learned a lot about computer programs here, as this company very seldom uses paper so most documenting is on Excel spreadsheets, or kept elsewhere on the shared drive. This is a growing company, with two current offices and approximately four more to open before the end of 2014. Our management team was amazing when I first started. They seemed to really care about the employees. I have come to realize that once you are "settled in", they hardly notice you. The hardest thing do deal with in this office right now is lack of communication and management not responding to issues/concerns or to emails (which is the primary way of contact). At first, I gave them the benefit of the doubt due to new offices opening. However, when you notice other employees getting responses and feedback but you aren't, you start to see a disconnect. Sometimes management doesn't see that the front desk is overwhelmed with tasks at times and when it is brought up, nothing is done to solve the issue. We all care about taking care of our patients that come through the door but we all don't have the same feelings about our co-workers. I strongly feel that co-workers need to work together and be on the same page in order to effectively do our job to serve the community. Compassion is great to the community but not so great internally.
three day work week, semi-flexibility
No scheduled breaks/lunches, poor communication throughout