Are you able to work 2:30-11pm and on weekends
Answered - Collections Specialist (Current Employee) - Augusta, GA
About customer service and handling customer issues.
Answered - Accounts Receivable Clerk (Former Employee) - Augusta, GA
Time management and skills
Answered - CONSUMER SPECIALIST (Current Employee) - Renton, WA
Years of experience, how would you deal with situation
Answered - PATIENT ACCOUNT SERVICES REPRESENTATIVE (Former Employee) - Irving, TX
Have you worked for a call center before?
Answered - Customer Service Representative (Former Employee) - Atlanta, GA
Why do I feel like I deserve this job? Do you have experience in the medical field? Can you learn and past our training test to produce?
Answered - Patients Account Representative (Former Employee) - Irving, TX
Can you handle irate customers ?
Are you willing to work any given schedule?
They'll ask how you would calm down an angry customer .
Do you have knowledge about Microsoft products?
None that revealed the true nature of the business, which lacks hugely in overall support.
Answered - PM (Former Employee) - San Francisco, CA