Questions and Answers about Convergys

Here's what people have asked and answered about working for and interviewing at Convergys.

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255 questions

I applied for a job online & it took about 1 week for my interview & to fill out my paperwork. Unfortunately, because my background check was not completed by the time I was suppose to start training for a job with FedEx packages, that I could not start then. I was told last week that I a qualified for another FedEx (front line) & I will be starting my training this coming Monday (August 6th).

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Raise pay for ACBS especially in Jacksonville nc to at least 14.50, offer part time and flexible full time shifts early mornings 8-3, mid day 10-5, evenings 1-8, insurance should be available immediately after training instead of 90 days

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I did the typing test in Tucson (for a customer service agent) & I only typed 22 words per minute with 1 error & was told I passed the test.

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The job I will be training for is from Monday to Friday only (no Saturday or Sundays) & anytime from 6 am to 6 pm with 2 days off (can vary each week) & I will be working between 30 to 40 hours each week.

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It was very professional and well organized. Your duties and responsibities are well explained to you from the beginning.

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10 hour days 4 times a week

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I left Convergys last year for family reasons as my son was involved in a nasty car accident they have said I can reapply after six months which is up I’m presuming I will have to go through the entire recruitment process again is that correct?

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Look up Correction Law article 23A

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