Questions and Answers about Convergys

Here's what people have asked and answered about working for and interviewing at Convergys.

View all 272 questions about Convergys

How our the working hours

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It"s graveyard shift. Not That easy at first, but you will cope up along the way.

Answered - Customer Service Representative (Former Employee) - National Capital Region

1
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All over the place no set time on day to day . It's always a different time to work

Answered - Agent/Customer Service (Former Employee) - Columbus, GA

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Will not work with any schedules unless you are attending school.

Answered - Customer Service Representative (Former Employee) - Las Cruces, NM

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Working hours vary. If you are still on a call by the time your shift is over, you will need to finish helping the customer before you clock out, but you do get overtime for that.

Answered - Technical Support Agent (Former Employee) - Wilsonville, OR

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Flexible, they give you a work schedule suitable for your own specific needs.

Answered - CUSTOMER SALES REPRESENTATIVE (Former Employee) - Jacksonville, NC

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The work hours are good you only work 8 hours per shift

Answered - Inbound Customer Service Representative (Former Employee) - Pueblo, CO

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The working hours for me were Monday-Friday 8am-5pm. Great hours.

Answered - Customer Service Representative (Former Employee) - Houston, TX

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They were typical call center hours. lots of flexibility and shifts offered. OT and VTO were offered when applicable. Holidays were optional to work.

Answered - Customer Service Representative/Call Center (Former Employee) - Erlanger, KY

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Your schedule is going to be inconvenient

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Shifts - mostly evenings - early mornings

Answered - Customer Care Office (Former Employee) - Bangalore, Karnataka

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