Questions and Answers about Convergys

Here's what people have asked and answered about working for and interviewing at Convergys.

View all 279 questions about Convergys

Is there a pass or fail on the pre assessment test?

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10 answers

Not really

Answered - CUSTOMER SERVICE REPRESENTATIVE (Former Employee) - New York, NY

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I took the computer test and the only thing I fail was the CPU clock speed and CPU processor name. Is that a big deal

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4
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Training does require an assement of your knowledge, and it is pass or fail.
Typing of 20 words or more is a plus for this type of work.

Answered - Operations Manager (Former Employee) - Pocatello, ID

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This is A Work at Home company so the most important test always is how strong is your internet and how fast is your computer, which is tested by Speed test if you fail during application you cannot move forward

Answered - Customer Resolution Specialist (Former Employee) - Work at Home

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Yes but it is really easy to pass

Answered - Retention Specialist (Former Employee) - Phoenix, AZ

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Yes, you must pass assessment to get an interview

Answered - Technical Support Agent (Former Employee) - Erlanger, KY

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Yes it is and a chance to retake

Answered - CSR - Customer Service Representative (Former Employee) - Hickory, NC

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There are several tests you have to take it just depends how you do on them and how they add up

Answered - Sales Associate (Former Employee) - Home Based

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Yes there is

Answered - Network Engineer (Current Employee) - Dallas, TX

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Yes there is

Answered - Specialized in Tech Support (Former Employee) - Lake Mary, FL

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