Questions and Answers about Convergys

Here's what people have asked and answered about working for and interviewing at Convergys.

View all 236 questions about Convergys

What is the interview process like?


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11 answers

Same as most call center environments. Pretty laid back.

Answered - Member Services Sales Rep (Former Employee) - Taylorsville, UT

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It is professional.

Answered - Bilingual Spanish Representative (Former Employee) - Jacksonville, FL

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I started with an open interview I was invited to via email. There were nine candidates. We took a computer typing test and then filled out paperwork. I went in a seperate room with the recruiter and answered basic questions. she told me to wait in the lobby until she came back. everyone left except myself and two other ladies.


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Short and to the point.

Answered - Customer Service Representative (Former Employee) - Laredo, TX

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The interview procees is most over job interviews but they do ask question out of the ordernary to see what type of person you are.

Answered - Customer Service Representative (Former Employee) - Charlotte, NC

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There isn't one all I did was the application and came in face to face and was asked have I ever heard of this company, it's no sales and what my starting pay is and training hours.

Answered - Customer Service Representative (Former Employee) - Tampa Bay, FL

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Very relax and friendly.

Answered - Associate Trainer (Current Employee) - Dominican Republic

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There was none

Answered - Customer Service Agent (Former Employee) - Omaha, NE

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Very easy, very comfortable

Answered - Customer Service Rep - Directv Customer Accounts (Former Employee) - Watertown, NY

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Interviews are a walk in the park seemed to hire anyone

Answered - Customer Service Representative (Former Employee) - Tamarac Florida

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