Questions and Answers about Convergys

Here's what people have asked and answered about working for and interviewing at Convergys.

View all 262 questions about Convergys

What is the interview process like?


Help job seekers learn about the company by being objective and to the point.
Your answer will be posted publicly. Please don't submit any personal information. Guidelines

13 answers

It was very professional and well organized. Your duties and responsibities are well explained to you from the beginning.

Answered - Customer Service Representative (Former Employee) - Jacksonville, FL

Report answer

Same as most call center environments. Pretty laid back.

Answered - Member Services Sales Rep (Former Employee) - Taylorsville, UT

Report answer

It is professional.

Answered - Bilingual Spanish Representative (Former Employee) - Jacksonville, FL

Report answer

I started with an open interview I was invited to via email. There were nine candidates. We took a computer typing test and then filled out paperwork. I went in a seperate room with the recruiter and answered basic questions. she told me to wait in the lobby until she came back. everyone left except myself and two other ladies.


Report answer

Excruciating wait time for interview, to many computer assessment questions.

Answered - Computer engineer/Technical Support agent (Former Employee) - Tampa, FL

Report answer

Short and to the point.

Answered - Customer Service Representative (Former Employee) - Laredo, TX

Report answer

The interview procees is most over job interviews but they do ask question out of the ordernary to see what type of person you are.

Answered - Customer Service Representative (Former Employee) - Charlotte, NC

Report answer

There isn't one all I did was the application and came in face to face and was asked have I ever heard of this company, it's no sales and what my starting pay is and training hours.

Answered - Customer Service Representative (Former Employee) - Tampa Bay, FL

Report answer

Very relax and friendly.

Answered - Associate Trainer (Current Employee) - Dominican Republic

Report answer

There was none

Answered - Customer Service Agent (Former Employee) - Omaha, NE

Report answer