Questions and Answers about Convergys

Here's what people have asked and answered about working for and interviewing at Convergys.

View all 272 questions about Convergys

Why did you leave your job at Convergys?

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11 answers

I left Convergys last year for family reasons as my son was involved in a nasty car accident they have said I can reapply after six months which is up I’m presuming I will have to go through the entire recruitment process again is that correct?

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The schedule I got out of trading was ridiculous. I was working 6pm-3a

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1
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Being required to micromanage and fire good hard working people with families because of not meeting certain verbage during calls. Example: Making offers in past tense...I could not do that to people.

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The distance i had to uber there everyday

Answered - Customer Service/Retention (Former Employee) - Tamarac, FL

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Personal reasons.

Answered - Liaison (Former Employee) - Salt Lake City, UT

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Conflict with schedule

Answered - HEALTH CARE CUSTOMER SERVICE SPECIALIST (Former Employee) - Charlotte, NC

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After six months of balancing school and a 40+ hour week I asked for a part time schedule, After wait for the schedule to be approved for a month and actually being on the schedule for two weeks I was told I had to work an hour mandatory overtime. A week later was told they were no longer going to be able to accommodate my part time schedule.

Answered - Customer Service Representative (Former Employee) - Las Cruces, NM

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BCBSNC contract ended

Answered - Customer Service Professional (Former Employee) - Hazelwood, MO

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Not enough hours

Answered - T.W.C Agent (Former Employee) - Olathe, KS

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I was about to start school and both schedules would clash and cause problems.

Answered - Customer Service Representative (Former Employee) - Clarksville, TN

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