fast paste, assiting others, continue training and learning Collection Specialist (Former Employee) – 400 Rodgers Rd, Olathe ks – November 13, 2013 Receive incoming calls to collect on debts owed, help customers make payment arrangements, collect amount due, set new due dates... As a customer service rep you learn how to be a good listener, and how to use information to assit the customer... I enjoyed knowing that i was able to help the customer scheldue pymnts and make other arrangments if neccessary... Other Convergys Employee Reviews didn't work there long Sales & Service Representative (Former Employee) – Denver, CO – June 23, 2018 call center closed 3 months after I started working there, so can't really say much about them other then job security was zero and the enviroment was ok, though we were working there knowing the job was going away soon Was this review helpful? Yes No Report Team Leads and Coaches are very condescending and do not provide you with any help in how to find needed benefit and HR information. CUSTOMER SERVICE REPRESENTATIVE (Current Employee) – At home NC – June 23, 2018 Do Not Apply. I have worked for other at home companies but this was by far the worst I have ever felt while on any job. No respect or help from leads.
Most of the rest of the job experience.
Was this review helpful? Yes No Report