Convergys Employee Review

View all Convergys reviews

Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Management was Terrible
Customer Service Representative (Former Employee) –  Charlotte, NCDecember 23, 2013
The job was easy and ok, the management team made working there a nightmare. There was also several IT issues that needed to be resolved
Pros
Flexible hours
Cons
Management
Was this review helpful?Yes 2No 1Report

Other Convergys Employee Reviews

Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very competitive environment
Customer Service Representative (Former Employee) –  Denver, COMay 24, 2018
Loved my manager and was trained very throughly for several skill sets in order to take calls from clients for serveral issues, and a good place to learn how to multitask.
Pros
good supervisors
Cons
nothing
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very high pace work
Technical Customer Service Associate (Former Employee) –  Moore, OKMay 24, 2018
Very high pace work, lots of hours and days available to work, look to be answering a phone 90% of the time. Diverse employees and pretty fun place to work and meet people.
Pros
Plenty of hours
Cons
High pace
Was this review helpful?YesNoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Convergys. Our community is ready to answer.

Ask a Question

Overall rating

3.5
Based on 13,609 reviews
53.5K
43.8K
33.4K
21.4K
11.5K

Ratings by category

3.3Work/Life Balance
3.4Compensation/Benefits
3.2Job Security/Advancement
3.2Management
3.3Culture

Women's ratings

Powered by Fairygodboss

3.5Fairygodboss Score

100%say women are treated fairly and equally to men

100%would recommend to other women

Fairygodboss provides free job reviews for women, by women.