Convergys Employee Review

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Company have great benifits but poor management
Patient Care Advocate (Former Employee) –  Hazelwood, MoMarch 25, 2014
The position itself was not hard easy to learn; however the management is poor needs work.
Pros
appreciation days
Cons
short breaks, lunches, hardly unable to use pto
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so - so only
Senior Associate Recruiter (Former Employee) –  virtualApril 24, 2018
Not that it was bad - management was constantly turned over when people did not agree. My manager personally, never worked a recruiting desk - so understanding of day in and day out procedures - were lacking, to say the least. I don't regret my time there as I learned alot and met many people that I have a very deep and profound respect for, just not what it was when I started vs when I left.
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Decent place to work, gave you mandatory overtime
Inbound Customer Service Representative (Former Employee) –  Charlotte, NCApril 24, 2018
This was an to place to work, very high volume of calls, made you work mandatory overtime. The management was ok, their turnover rate was VERY high to say the least
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Overall rating

3.5
Based on 13,389 reviews
53.5K
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Ratings by category

3.3Work/Life Balance
3.4Compensation/Benefits
3.2Job Security/Advancement
3.2Management
3.3Culture

Diversity score

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64out of 100

The Diversity Score tracks how positively diverse employees rate their experience at Convergys.