Convergys Employee Review

View all Convergys reviews

Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
very sociable place
Technical Support Representative (Former Employee) –  Hazelwood, MOMarch 19, 2014
the enviornment was very relaxed.Some of the managers took their job seriously while others did not. my typical day started at 9:30 pm i helped customers with technical issues with their comcast services including handling bill payment.
Was this review helpful?Yes 1No 1Report

Other Convergys Employee Reviews

Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Negative
Customer Service Representative (Former Employee) –  Hazelwood, MOApril 23, 2018
I wouldn’t work for this company they had very poor training the supervisors and the top people of the company was very unprofessional. I had to leave because I was handled in a very unprofessional manner
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place, bad client
Convergys Customer Service Representative (Current Employee) –  Valdosta, GAApril 23, 2018
Convergys probably isn't a bad place to work for, I think the problem at my location is the client. The point system that convergys does needs to be taken away, it's not the greatest.
Pros
Breaks, lunches
Cons
Management, clients, point system
Was this review helpful?YesNoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Convergys. Our community is ready to answer.

Ask a Question

Overall rating

3.5
Based on 13,382 reviews
53.5K
43.8K
33.4K
21.3K
11.4K

Ratings by category

3.3Work/Life Balance
3.4Compensation/Benefits
3.2Job Security/Advancement
3.2Management
3.3Culture

Women's ratings

Powered by Fairygodboss

3.5Fairygodboss Score

100%say women are treated fairly and equally to men

100%would recommend to other women

Fairygodboss provides free job reviews for women, by women.