Answer the phone read a script and resolve the customers issue.
most are nice some are not, company cares more about the time you spent talking and keeping you on the phone
have (2) 15 min breaks and (1) 30 min lunch. restroom breaks do take away from you 15 min breaks. Also it counts against you when your late by a 3 mins. take a day off due to being - more ... sick with out notifying them 24 hrs ahead and that also counts. Company finds anyway to dispose of employees after the fall rush for ADPs sign up.
There is little to no work place culture no one is allowed to talk with the next person to them, ... - less